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Identity Crisis! Mail sent to wrong or both inboxes

Posted on 2003-12-01
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Last Modified: 2010-04-08
I set up two accounts on Outlook Express Windows XP. Two different email addresses and their respective identities.  Incoming mail is getting either sent to both, one , or the other accounts and seems random.  Sending a mail to one address will ONLY show up in the other adresses inbox sometimes, and other times will show up in both inboxes. What is going on I have never seen this.

So there is no confusion, here is an example:

Two addresses,  mom@home.com    and    dad@home.com

Say I send an email to mom@home.com,   it may show up in dad@home.com and NOT mom@home.com, or it may show up in both. It may even get lucky and show up in the correct one.

Thanks guys
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Question by:nanotech
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Expert Comment

by:war1
ID: 9852498
Greetings, nanotech!

How do you know the wrong account is getting the mail?  Reset the accounts. Delete them and create them again.  Repair Outlook Express

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm

Just do the OE part.

Best wishes, war1
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by:sunray_2003
ID: 9852678
>>  Sending a mail to one address will ONLY show up in the other adresses inbox sometimes,

Are you sure once you send the email it is going to inbox rather than sent items .. wow this is a weird problem here ..

Have you created 2 email accounts with same or different mail server information.. What happens when you get email from those address.. Is that OK or causing issues aswell

Sunray
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by:sunray_2003
ID: 9852680
Have you tried deleting the identities and creating them again ?


Sunray
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LVL 1

Expert Comment

by:Slick_Ric
ID: 9857627
Which ISP are you using?

Are you sure that the master mailbox is not set to receive ALL mail?  Including all extra mailboxes?  Your mailbox settings for you ISP might have this set. Check with them.

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Expert Comment

by:Mob-bom
ID: 9869713
It may not be this simple, but I had a simliar situation.  Two users, same Outlook Express all email going in to one box.

I found that I had to (start over from scratch and) create each identity seperately to start with.  Then log into the first one, set up first user's email account.  Log out and then into the second one, set up second user's email account.  

It appeared to be that although there were two identities, both email addresses were being polled when one of the user's logged in.

Hope that helps!

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by:war1
ID: 9894431
nanotech,
   We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.

Thanks, war1
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