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Acrobat PDFMaker Dialog Box Hangs

Posted on 2003-12-01
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Last Modified: 2012-08-14
Here's the steps taken.

1. Open Word Doc (2000)
2. Select File > Create Adobe PDF... ( I have Acrobat 4.0 )
3. Acrobat PDFMaker for Microsoft Word Dialog box opens (Configuring, Converting, Creating, etc...)
4. Distilling - Starting the job... is the last entry.

The PDF is successfully created, but the dialog box doesn't complete and stays on screen. I need to click the X to remove it.

Any ideas?
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Question by:seanpowell
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Karl Heinz Kremer earned 2000 total points
ID: 9857578
This is a known problem (http://www.adobe.com/support/techdocs/1b192.htm) Adobe suggests to verify that the PDF file was created and then selecting "Cancel".
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by:seanpowell
ID: 9858331
Yeah - I was aware of that but was hoping that there was another possibility - it seems they didn't go to too much trouble in fixing the problem. Unless you call having to spend more money for an upgrade as a fix :-(

Thanks anyway. Your liink is useful in the PAQ.
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Expert Comment

by:Karl Heinz Kremer
ID: 9860438
Acrobat 4 and Office 2000 came out pretty much at the same time (early 1999) It's possible that Microsoft made some last minute changes that the PDFMaker just can not deal with. At least you get your PDF document. I remember a few problems with Acrobat 4's PDFMaker when it froze while creating the PostScript, or while distilling, without producing a PDF document.
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by:seanpowell
ID: 9860482
This is true - it's the end result that matters :-)

Thanks for you help with this.
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