Acrobat PDFMaker Dialog Box Hangs

Here's the steps taken.

1. Open Word Doc (2000)
2. Select File > Create Adobe PDF... ( I have Acrobat 4.0 )
3. Acrobat PDFMaker for Microsoft Word Dialog box opens (Configuring, Converting, Creating, etc...)
4. Distilling - Starting the job... is the last entry.

The PDF is successfully created, but the dialog box doesn't complete and stays on screen. I need to click the X to remove it.

Any ideas?
LVL 31
seanpowellAsked:
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Karl Heinz KremerCommented:
This is a known problem (http://www.adobe.com/support/techdocs/1b192.htm) Adobe suggests to verify that the PDF file was created and then selecting "Cancel".
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seanpowellAuthor Commented:
Yeah - I was aware of that but was hoping that there was another possibility - it seems they didn't go to too much trouble in fixing the problem. Unless you call having to spend more money for an upgrade as a fix :-(

Thanks anyway. Your liink is useful in the PAQ.
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Karl Heinz KremerCommented:
Acrobat 4 and Office 2000 came out pretty much at the same time (early 1999) It's possible that Microsoft made some last minute changes that the PDFMaker just can not deal with. At least you get your PDF document. I remember a few problems with Acrobat 4's PDFMaker when it froze while creating the PostScript, or while distilling, without producing a PDF document.
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seanpowellAuthor Commented:
This is true - it's the end result that matters :-)

Thanks for you help with this.
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