Emails arrive in inbox then disappear!
Posted on 2003-12-01
This is the situation.
We are running Exchange 2000 and Outlook 2002 Version (10.4712.4219)SP-2 on Microsoft Windows 2000 with Service pack 4.
We have one user that recieves an email. It sits in his inbox for a minute or so and whether he reads it or not, the email disappears. It does not go into the deleted items folder, it just disappears never to be seen again.
I have gone into the rules and there is no rule set.
I have gone into the view and the view is set on messages.
I have gone into the filters and there is no filters set.
I have checked the properties of the users account on where emails are delivered and it is set to his inbox and not a personal folder.
I have checked for anytype of .pst and nothing is set, no archiving, nothing.
I have deleted and recreated the users account and the same thing still happens.
I have personally watched the email disappear to verify the situation.
I am at wits end. Any and all help will be greatly appreciated!