Solved

Excel documents getting locked by other network users

Posted on 2003-12-02
3
450 Views
Last Modified: 2010-03-19
Hi,

I have a windows 2000 SBS Server, with about 20 computers running a variety of windows xp pro, 2000 and nt4.  I am having problems with one of my excel documents located in a shared folder on the server.  When users try to open the document, more often than not, they recieve a message saying that the document is currently locked by another user.

When checking with another user, it becomes clear that he/she does not have the document open at all.  The only way to counter the problem is to make a copy, change its file name, and ignore the old, locked file.

The users are running office 97

I would be most greatful for any advice on this issue.  Thanks in advance

Paul
0
Comment
Question by:PaulCampbell
  • 2
3 Comments
 
LVL 35

Accepted Solution

by:
ShineOn earned 100 total points
ID: 9857733
This is caused by Opportunistic Locking.  You may want to consider turning off that feature.

It is meant to add a measure of performance to the Windows environment, but often causes issues like this, especially when sharing files that are not made to work with the Opportunistic Locking process.

What is happening here is that a user is opening the file, the user's PC places an exclusive lock on the file and caches a copy of the file on the user's PC, the user makes the changes and saves the changes, then eventually the cached, updated version of the file overwrites the shared, locked version.

Some older applications, like Office 97, don't handle this type of file caching well and sometimes do not flush the cache properly or release the lock until the program is closed, rather than just when the file closes.

If you are comfortable with making changes to the Windows registry, we can help you disable Oplocks; otherwise you might want to consider callin in a consultant to make the changes for you.
0
 
LVL 2

Author Comment

by:PaulCampbell
ID: 9858760
Thanks ShineOn


No, I'm happy with messin with regedit
which registery key do i need to change, and where located (On clients or server?)
0
 
LVL 2

Author Comment

by:PaulCampbell
ID: 9858837
Oh sorted - got it cheers man
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
For many of us, the  holiday season kindles the natural urge to give back to our friends, family members and communities. While it's easy for friends to notice the impact of such deeds, understanding the contributions of businesses and enterprises i…
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now