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FileMaker Pro 6.0 crash - now it won't load past splash screen

Posted on 2003-12-02
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Last Modified: 2010-04-25
Please help. A user had FileMaker Pro 6.0 crash yesterday, and now when she tries to open up FMP all it does is show the splash screen - doesn't seem to be loading any modules - and then the program closes.

I tried reinstalling it, but I only get the same problem.

And yes, weed, I have already tried to repair disk permissions and fsck'ed ;).

Any suggestions?
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Question by:zag
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7 Comments
 

Author Comment

by:zag
ID: 9859282
also, the same problem is encountered when i start up without extensions.
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Author Comment

by:zag
ID: 9860033
also, a minor (?) correction. filemaker pro did not crash; internet explorer locked up while FMP was open and she rebooted her machine. after the reboot, FMP would not boot correctly.

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LVL 30

Expert Comment

by:weed
ID: 9863520
OS 9 or OS X? Youre talking about permissions, and extensions. Permissions is OS X, extensions is OS 9. Clarify.
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Author Comment

by:zag
ID: 9867140
OS X. 10.2.8, to be exact. Sorry. I should have said the same problem is encountered when I start up in "safe boot" mode by holding down shift during startup.
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LVL 30

Accepted Solution

by:
weed earned 1000 total points
ID: 9867177
Try using Cocktail to delete Cache files etc. Also hose the FMP preferences file.
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Author Comment

by:zag
ID: 9870455
oh my god weed you are a superhero.

thank you, thank you, thank you.
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Author Comment

by:zag
ID: 9870460
p.s. i never knew about cocktail before - thanks.
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