XP Setup Can't Access Files from Setup CD
Posted on 2003-12-02
THE PROBLEM. I am trying to do a full installation of XP Pro on a Compaq Presario 5714. Every time, the installation fails right after final dialogue box which selects the network workgroup. As soon as files start to load, I get the message "Files Needed" and automaticly the location of my cd drive\i386 is chosen which makes perfect sense and of course Setup should find the files there, but for some reason can't seem to access them. If I copy the needed files on to a floppy (from another computer), Setup will take those, but I fear there may be hundreds perhaps thousands of needed files, and I would have to do them one by one! Besides, why won't Setup get them from the Setup cd?
THE DETAILS. The computer is a Celeron 466 with 128MB ram and a 12GB weird (very wide) Quantum hard-drive. The Bios has been updated to version 686C2, and was running WIN 98 fine, but now the Compaq Win 98 QuickRestore Disc won't boot, which is a different problem and not the subject of this posting. I have tried NTFS slow format (as well as quick) and I have also tried flashing the CMOS. Unfortunately I neglected to note down the IRQ settings before the CMOS flash so now I am completely unsure about those. There appear to be 27 possible configurations. I've tried nine of them and the result is always as described in "THE PROBLEM". I can cancel out of the "Files Needed" dialogue box, and continue the installation, but XP is incomplete (1.07GB always). Also it should be noted that some hardware is different than the original. The floppy drive and CD drive have both been replace with ones that I bought used, but are known to have been and appear to be (other than this problem) working fine. I've got both the hard drive and the CD drive on the Primary IDE, the CD drive is jumpered as slave.The weird Quantum hard-drive (called Big-Foot) does not have the normal jumpers on the back of the drive. On an exposed circuit board there is a very small jumper currently set on "CS". Other choices are "DS" and "PK". CS probably means Cable Select. DS might mean slave, and lord knows what PK might mean. I tried the "DS" and got the same results. When I tried the "PK", the Bios didn't recognize the hard drive. (All this time the CD drive remained jumpered as slave.
BIOS DETAILS. System Information shows what would be expected. For some reason there is an asterisk next to the CD-ROM which BTW is a Tatung CD 1624E. There are five IDE parameters which can be enabled or disabled.
1. IDE Drive Translation
2. Enhanced IDE Transfer
3. Ultra DMA
4. Primary IDE Controller.
5. Secondary IDE Controller
There are six items listed under PCI devices. All have possible IRQs of 3, 5, or 11.
Onboard VGA controller is not tied to any of the others.
Onboard USB Controller is tied to Slot 4 (of 4) "Other communications device" (factory original)
Onboard SMBus is tied to Onboard Audio Device, and Slot 2 (of 4) Ethernet Controller (factory original)
PCI slots 1 & 3 are open.
Bus Options only lists PCI Bus Mastering (enable or disable)
Device Options shows:
1. Alternative Memory Reporting (Enable or Disable)
2. USB keyboard legacy support (Enable or Disable) (not a USB keyboard)
3. Parallel Port Mode. Bidirectional, EPP, ECP,or Compatible. (parallel port is not being used and there are no
external devices attached to the computer, just mouse and keyboard)
4. Number Lock State at Power On.
All other items in BIOS (as well as a few of what I have mentioned) are not relevant to this problem.
Other than reconfiguring the Bios, trying some jumper combination yet to be tried, or utilizing the 2nd IDE slot (which I've tried, but not necessarily with all jumper combinations), and re-flashing the CMOS in combination with previously mentioned ... I don't know what to try. Even with just those, there are too many parameters to try everything just by stabbing in the dark. I need someone who knows more than I. Thanks.