Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


VPN Help - Modem connection drops...

Posted on 2003-12-02
Medium Priority
Last Modified: 2010-04-12
This is a 500 pointer guys....

I've got a Windows 2003 PPTP VPN setup, and everyone connects to it perfectly.....besides my boss.  He still uses dialup, and he connects to the vpn fast, but after he connects, and he tries going somewhere his isp (dialup) kicks him off the net.   He's the only one that uses dialup, thats uses the vpn.  He has no problems what so ever just browsing the internet and stuff like that, the only time it drops on him is when he connects to the vpn.

He hasn't sucessfully gone to any sites that in our intranet or anything, when he tries it drops.

He's using Windows XP Pro.

Thanks guys
Question by:johnstaggs
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
LVL 62

Accepted Solution

gheist earned 2000 total points
ID: 9876896
one of analog modems cathches +++ or the like due to wrong ACC map, you may change value of S2, but this may or may not help
or PPTP/GRE is not included in keep-alives accepted by his provider, he needs to keep browsing while connecting to vpn
or some other problem

generally WinModems work best with recent software, and all modems with &F init string...

some modem dump or log may help with first problem
IP packet dump with last two...
LVL 37

Expert Comment

ID: 9999571
yes, the modem log is helpful to his situation. enable it at control panel | phone and modem options | modems | YourModem | properties | diagnostics | Record a log.
LVL 37

Expert Comment

ID: 10054283
johnstaggs, any feedback please?

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes, you want your microsoft VPN to route all the traffic to the remote network. Usually your employer network. This makes it possible to access all the nodes inside this remote LAN, even if they have no "public DNS" entries. To do so, you wo…
Juniper VPN devices are a popular alternative to using Cisco products. Last year I needed to set up an international site-to-site VPN over the Internet, but the client had high security requirements -- FIPS 140. What and Why of FIPS 140 Federa…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question