I am the administrator for a small network of Windows XP Professional computers. One of my users has an annoying problem. When she is in Internet Explorer and clicks on the drop-down arrow to show previously visited URLs, she gets three error message dialog boxes in a row; however, after she clicks through those dialogs the URL history does drop down correctly. The error dialog's title is "Fail to load dll: mpDBlf.dll" and the text in the dialog reads "The specified module could not be found."
I've done Internet searches and the best I could figure out is that the DLL has something to do with Canon printers, though nobody has been able to find the DLL file to download. The user has tried re-installing her old printer driver in the hopes of making the error dialog go away, but even with the driver installed it still gives this error dialog.
I have tried doing searches through the files on the hard disk for any reference to "mpdblf.dll" or "mpdblf" and nothing was found. Neither was anything found in a search of the registry for the same values.
The user is willing to live with this annoyance, but I'd really like to make the problem disappear. Does anyone have any ideas?