Norton Internet Security 2004 internal error
Posted on 2003-12-02
I just cleaned up a PC using housecall, spybot, a trojan detector software and now I am installing NIS2004. After a long install because of downloading updates over the net, dial up, I was configuring the SPAM software. Then a message came up that an internal error occurred and the software needed to be reinstalled. This is the second installation and second time the message had come up. Has anyone else had this problem? Is it possible to solve? Should I scrap this and use something else? Its a Windows 2000 PC. I checked the Symantec site and saw a few possible explanations but not specifically for NIS 2004.
Also I had Spybot installed but uninstalled it because I thought that NIS 2004 was sufficient. When the Norton scan runs, even though I uninstalled Spybot the scan stops on some files that are encrypted and have spybot in the path. I thought maybe these were quarantined items or something. How do I get rid of these files so that the scan can complete without manual intervention?
thanks so much!!!