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RAS Authentication Problems Dialing into Win2K Server

Posted on 2003-12-02
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Last Modified: 2010-03-19
I am unable to dial into our Win2K Server with RAS Configured. There seems to be an authentication error when connecting.

In the event log it says "the user  @%#(@%#)5     failed an authentication attempt due to the following reason: The user is not allowed dial-in access to the network.  

The text after the user is random junk and changes everytime a login is attempted ,even though the client has not changed their username and password.  I have re-installed RAS, and reconfigured the RAS service, but why is this happening?

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Question by:scaa
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by:mapledrums
ID: 9864362
Check that the user has permissions to login through RAS. You can check this setting through User Manager for the specific user account.
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Expert Comment

by:Huseyin1
ID: 9865378
Hi

you can also check through the company to see if indeed the customer has access 6to the server or not.

Try someone else's known good password and see if they can logon to the server from the problem machine this will tell us if the problem is the PC or the user's ID.

HD
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Expert Comment

by:drev001
ID: 9869083
Open up Active Directory Users and Computers, find the user account you're using to dial in with. Double click it, select the Dial In tab and permit the user. By the default it's set to deny.
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by:mapledrums
ID: 9869576
Ops, I didn't notice it was W2k server, drev001 has the correct location to permit the user to dial in. Mine was for NT 4.
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by:scaa
ID: 9983664
Figured it out after a long time - it was the RAS being corrupted. I re-installed it again, and applied SP3 and this fixed the problem. I am having a problem with DHCP though, it is not passing  DNS/Gateway information to Windows 2000/XP Clients that dial in. I think that there may be a problem with the DHCP Settings. Windows 98 Clients have no problems. They can see the LAN as well as get full internet access. Win2K/XP Clients can only see the LAN.

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