Solved

Multiple CD-RW displayed from one unit

Posted on 2003-12-03
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Last Modified: 2013-12-28
PC Hardware:

IBM Aptiva
AMD K6 Processor
24x CDRom
8 Gb Hard Disk
192 Mb Memory (SDRAM 100 MHZ)
Windows 98

Trying to install an Optowrite 52x24x52 cd writer.  Bios recognises OK.  Windows installs 8 separate drives and assigns appropriate letters.  No option to disable the extra 7 in device manager & can't re-reference the extras to the one drive letter i.e. E either in safe or normal modes.  Tried all available cabling configurations of drives but this makes no difference.

In device manager the 8 CD writers are numbered as logical drive units 0 through 7.

Any ideas why this could be being caused? Firmware problems?
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Question by:Steven O'Neill
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BillDL earned 250 total points
ID: 9866097
Sounds like either an issue with the IDE controller, BIOS settings through the CMOS Setup screen, or incorrect Jumper settings on the drive.

It could also be caused by an incorrect or old busmaster drivers.  Is this a VIA motherboard or does it have a VIA chipset?
If so, I seem to recall that VIA have what's known as the 4-in-1 chipset driver software.
Perhaps you might consult the manufacturer's website and see if there are any "known issues" in this respect, or any updates to this driver software.

How are your Primary Master and Slave, and Secondary Master and Slave set up.
eg.
Primary Master = C hard Drive
Primary Slave = CD Rom
Secondary Master = CD-RW

If the CD-RW is the only one on the Secondary IDE Channel, is the "end" connector plugged into the drive, or the one in the middle?

Try the jumper on Cable Select (CSL) and see if this fixes it.

There is one setting that you may want to look at, known as "Last Drive".

http://users.cybercity.dk/~bse26236/batutil/help/LASTDRVS.HTM

Although this usually relates to how the drives are seen in DOS, it may have some bearing on your problem.  No harm in trying this out by limiting it to say E:\.

You might well be correct with your hunch about "updates", but I doubt that a "firmware" update will help.  The Drive is much newer than Windows 98 and should be fully compatible.  If anything it would have been a BIOS update required, but I always steer away from this necessity as problems rarely require BIOS flashes.  The 8.4 GB hard Drive limit is normally the only one I would suggest a BIOS upgrade for, but that's not an issue on yours, is it?

Have you visited the CD-RW manufacturer's site to check out any known issues?
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Expert Comment

by:BillDL
ID: 9866118
It COULD be an issue with the actual CD Burning software.  Which one are you using, and have you tried uninstalling it and installing some other software.

The Software's website may have this detailed as a "known issue" and have a patch.

Leave firmware and BIOS flashes as the very last option.
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Expert Comment

by:BillDL
ID: 9866135
Do you have "Tweak UI" installed?

If so, under the "My Computer" tab, it has checkboxes for the drives to display.  I have a feeing this just applies the "LastDrive" setting, but I can't yet see whether this is a Registry setting, or a system file setting, because I need to reboot.  I'll let you know.
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by:Steven O'Neill
ID: 10070611
Apologies. I've been away for a while and forgot about this question.
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Expert Comment

by:BillDL
ID: 10071432
Thank you, u101440
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