Solved

Text boxes become transparent or disappear

Posted on 2003-12-03
9
955 Views
Last Modified: 2009-12-16
98SE Adobe Acrobat 3.0 (Full Version)

When working with a pdf that I did not create, I used text boxes with a white background (no text) to cover portions of the document.  When I saved and forwarded to document, the recipient said that the boxes printed transparent (problem #1).

I started over with a fresh copy of the pdf and selected and deleted the portions of text that I did not want there - no problem on the recipent's end this time with that part.  However, the text boxes I had added that actually contained text were no longer there (problem #2).

Suggestions?

0
Comment
Question by:Mob-bom
  • 5
  • 4
9 Comments
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9867782
Which version of Acrobat is used by the recipient of the documents?

Would you be willing (or able) to provide a sample PDF file that shows this problem?
0
 
LVL 13

Author Comment

by:Mob-bom
ID: 9868903
The recipient is using the limited Reader v4.0(?) and correction to my intitial question, I am using version 4.0 full edition.

Yes, I can provide a cropped sample if needed.
0
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9868976
That's good: I have access to Acrobat 4.

Can you upload the sample to a server, so that I can download it? Please also describe which portions of the document are not correctly displayed, and if possible step by step instructions about how you create this document. How do you create the text boxes? Are these text annotations, or do you actually create new text in the PDF document?
0
 
LVL 13

Author Comment

by:Mob-bom
ID: 9869195
Thank you,      khkremer for your offer, however, I have no server on which I can upload it.  Is there another way to get the document to you?
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9870891
You can find my email address on my member profile page. Please email the file to me and post the information I requested (e.g. how you changed the document, annotations, ...)
0
 
LVL 13

Author Comment

by:Mob-bom
ID: 9876766
khkremer, I got a "Some addresses were rejected by the MDA fetchmail forwards to." message when I tried to email the files to you.
0
 
LVL 44

Expert Comment

by:Karl Heinz Kremer
ID: 9877527
I did receive your email. I won't be able to look at the files today (I'm not near the machine that has the tools to analyze the file). You'll hear from me tomorrow.
0
 
LVL 44

Accepted Solution

by:
Karl Heinz Kremer earned 250 total points
ID: 9879295
The files look OK. You wrote that the documents did not _PRINT_ correctly. Did they display OK in Acrobat Reader 4? What printer is the recipient of the documents using? I suspect it's not a Postscript printer. Are they using the latest version of the printer driver? Can they upgrade the Reader to something
newer (it's free, so price should not be a problem)?

I suspect that the printer driver is doing something wrong when it's trying to print the annotation.

For the first problem you describe: Are you sure that "Print annotations" was selected? Otherwise, the free text annotation will not print (as will any other type of annotation).

Is it important that the annotations stay annotations, or is it possible to convert them to "real" PDF content? You can do this in two ways: You can print the document (from within Acrobat) to the Distiller printer. Make sure that you do select to print annotations when you do this. The resulting PDF file should behave better. The second way to do this is to "flatten" the annotations. You may however need a newer version of Acrobat for this. I know that it works with Acrobat 5, but don't remember if Acrobat 4 had this feature. You need to execute the Javascript flattenPages() command in the Javascript console for this to work.

0
 
LVL 13

Author Comment

by:Mob-bom
ID: 9883995
Thanks for you great suggestions!  I printed from Acrobat to distiller.  Worked!
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Getting information about Fonts being used in a PDF file A colleague of mine recently faced an issue related to the PDF file format. The PDFs were containing mission critical client information, they were successfully mailed but there was a sm…
Update 21-May-2015: I temporarily removed the source code and the code snippets to make major changes to the program. Regards, Joe INTRODUCTION This Article is a follow-up to the Article entitled How To Rename-Move a Batch of PDF Files Based o…
In this second video of the Xpdf series, we discuss and demonstrate the PDFimages utility, which, in a single command, is able to extract all the images from a PDF file and save each one in a separate image file (PBM, PPM, or JPG). Download and inst…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now