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Deleted desktop shortcuts and internet explorer favorites return after reboot.

Posted on 2003-12-03
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Last Modified: 2012-05-04
I delete a desktop shortcut or a favorite in Internet Explorer and empty my recycle bin and then reboot the computer and the deleted items are back.

I have a 3 month old Compaq laptop with 512 Ram, a 2.0 Gig processor and a 20 Gig hard drive.  I use DSL from YAHOO.  I have Norton Antivirus and I ran a scan and there are no viruses.  
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Question by:mikedarnall
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10 Comments
 
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Accepted Solution

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LucF earned 2000 total points
ID: 9867901
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LVL 57

Expert Comment

by:Pete Long
ID: 9867908
Hi mikedarnall,delete the shortcut from

c:\documents and settings\all users\desktop

if this dont work they are being put there by policy

PeteL
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Author Comment

by:mikedarnall
ID: 9867982
The shortcuts and favorites are not in the all users folder.

I will try spyware from spybot.

Mike
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LVL 32

Expert Comment

by:LucF
ID: 9867998
After you've used spybot, I suggest you also do a scan with Adaware, in case spybot doesn't solve your problem
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 9868220
With Spybot and AdAware, it is *CRITICAL* that you use the "Check for Updates" function of each program to download the newest detection information, otherwise you might as well not even run it.  If spybot clears stuff but the problem continues, post the content of the HijackThis log file and we can help you decipher it, as there are many things in there that you don't want to delete.

-dog*
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LVL 23

Expert Comment

by:slink9
ID: 9868232
Also do a virus scan at http://security.symantec.com
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 9870024
or http://housecall.antivirus.com is a good one also.

-dog*
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LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 9870301
Check this:

http://www.connect.more.net/lists/technic/2003.03/0114.html

BTW can u plzz tell us the names of some Shortcuts and Favourite items which u want to delete but u can't ??
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LVL 32

Expert Comment

by:LucF
ID: 9875443
Glad to help ;-)
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LVL 16

Expert Comment

by:Kyle Schroeder
ID: 9876750
Assuming you found some Spyware/Adware??

-dog*
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