asked on

Deleted desktop shortcuts and internet explorer favorites return after reboot.

I delete a desktop shortcut or a favorite in Internet Explorer and empty my recycle bin and then reboot the computer and the deleted items are back.

I have a 3 month old Compaq laptop with 512 Ram, a 2.0 Gig processor and a 20 Gig hard drive. I use DSL from YAHOO. I have Norton Antivirus and I ran a scan and there are no viruses.

ASKER CERTIFIED SOLUTION

Luc Franken

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Pete Long

Hi mikedarnall,delete the shortcut from

c:\documents and settings\all users\desktop

if this dont work they are being put there by policy

PeteL

mikedarnall

ASKER

The shortcuts and favorites are not in the all users folder.

I will try spyware from spybot.

Mike

Luc Franken

After you've used spybot, I suggest you also do a scan with Adaware, in case spybot doesn't solve your problem

Kyle Schroeder

With Spybot and AdAware, it is *CRITICAL* that you use the "Check for Updates" function of each program to download the newest detection information, otherwise you might as well not even run it. If spybot clears stuff but the problem continues, post the content of the HijackThis log file and we can help you decipher it, as there are many things in there that you don't want to delete.

-dog*

slink9

Also do a virus scan at http://security.symantec.com

Kyle Schroeder

or http://housecall.antivirus.com is a good one also.

-dog*

SheharyaarSaahil

Check this:

http://www.connect.more.net/lists/technic/2003.03/0114.html

BTW can u plzz tell us the names of some Shortcuts and Favourite items which u want to delete but u can't ??

Luc Franken

Glad to help ;-)

Kyle Schroeder

Assuming you found some Spyware/Adware??

-dog*