Deleted desktop shortcuts and internet explorer favorites return after reboot.

I delete a desktop shortcut or a favorite in Internet Explorer and empty my recycle bin and then reboot the computer and the deleted items are back.

I have a 3 month old Compaq laptop with 512 Ram, a 2.0 Gig processor and a 20 Gig hard drive.  I use DSL from YAHOO.  I have Norton Antivirus and I ran a scan and there are no viruses.  
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Pete LongTechnical ConsultantCommented:
Hi mikedarnall,delete the shortcut from

c:\documents and settings\all users\desktop

if this dont work they are being put there by policy

mikedarnallAuthor Commented:
The shortcuts and favorites are not in the all users folder.

I will try spyware from spybot.

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Luc FrankenEMEA Server EngineerCommented:
After you've used spybot, I suggest you also do a scan with Adaware, in case spybot doesn't solve your problem
Kyle SchroederEndpoint EngineerCommented:
With Spybot and AdAware, it is *CRITICAL* that you use the "Check for Updates" function of each program to download the newest detection information, otherwise you might as well not even run it.  If spybot clears stuff but the problem continues, post the content of the HijackThis log file and we can help you decipher it, as there are many things in there that you don't want to delete.

Also do a virus scan at
Kyle SchroederEndpoint EngineerCommented:
or is a good one also.

Check this:

BTW can u plzz tell us the names of some Shortcuts and Favourite items which u want to delete but u can't ??
Luc FrankenEMEA Server EngineerCommented:
Glad to help ;-)
Kyle SchroederEndpoint EngineerCommented:
Assuming you found some Spyware/Adware??

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Windows XP

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