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Hyperlinks in email message is duplicated

Posted on 2003-12-03
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Last Modified: 2010-04-08
Here's the problem:

I'm using Outlook 2002 (SP2) and try to send a message with an http address in the body of the text.  The people receiving the message see a "converted" form of the link that doesn't work when it is clicked on.  For Example...

Original message looks like this:
blah, blah, blah... http://www.microsoft.com yadda, yadda, yadda

Received message looks like this:
blah, blah, blah... HYPERLINK "http://www.microsoft.com"http://www.microsoft.com yadda, yadda, yadda

This problem occurs whether I send in HTML, RTF, or Plain Text.  Can anyone explain to me why this happens and hopefully a way to fix it?  Any help is greatly appreciated.

G. Peeters
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Question by:gpeeters
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6 Comments
 
LVL 97

Expert Comment

by:war1
ID: 9869013
Greetings, gpeeters!
  Make sure the receiver is reading in HTML and not text.

Do a repair of Outlook
http://www.slipstick.com/problems/scanpst.htm

Best wishes, war1
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LVL 49

Expert Comment

by:sunray_2003
ID: 9869290
Have you tried detect and repair going to Help inside Microsoft outlook..

Also make sure or send from a different outlook ( in any form html or RTF or plain) to the same people and make sure if they are receiving correctly or not. This would confirm that your outlook is fine

Sunray
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Author Comment

by:gpeeters
ID: 9906545
Performing a repair did not fix the problem.

Also, this problem occurs even if I send a message to myself.
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LVL 97

Expert Comment

by:war1
ID: 9907204
When you put in the hyperlink, did you use the Insert Hyperlink feature?
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Accepted Solution

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