Solved

Windows 98 SE will not finish the setup process successfully on new HP business workstation.

Posted on 2003-12-03
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Last Modified: 2013-12-28
It typically ships with XP Professional edition...because of a very critical DOS application that this particular user just must use everyday...the client asked me to downgrade the computer Operating System to windows 98.
It starts up ok, does the installation...but upon the final process of plug & play hardware detection.....it always fails.

I believe the error message pertains to Windows protection error.....thus never really successfully finishing the installation.
I also tried to reboot couple of times....no changes.

I also tried to re-install the Win 98 O/S ...no changes. Then I tried to install the Windows 95 to the computer....this also did not seem to complete successfully.
I saw some error message during one of the installs regarding corrupt partition... so perhaps I thought it was bad hard drive..
But we had decided to return this pc and go buy a new one for the our customer.
The brand new pc , in the box came from the HP and we once again tried to install the operating system on it.
Windows 98 SE again...still the same results....and we even had another technician take a look at it and install the O/S... still the same result.

I had never really seen  or heard of any computer not being able to have Windows 98 Operating System installed to it.

The client seriously only wants Windows 98 operating system to be installed on this.
Possibly may consider doing Millenium Edition....but definitely not XP or Win 2000 Pro because of the legacy DOS application that they will need to run on this workstation.

ok. I appreciate the response, and thanks in Advance.
PLEASE help me out !
Thank you,

Richard
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Question by:rchang1967
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war1 earned 500 total points
ID: 9871839
Richard,
   Sometimes some hardware component will not let the install process finish.  Strip the computer down to one hard disk, CDROM, keyboard, mouse, video card. Remove modem card, sound card, printer, etc.  Now try the install. When finish, install the other components one at a time.
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Author Comment

by:rchang1967
ID: 9871901
War1,

I like your suggestion and will take it.
I will do it like you recommend.
It makes sense to me.

Richard
0

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