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NAVEVAPI Error

following error message on screen of server

NAVEVAPI error
NAVEVAPI.DLL internal errors

Scan function returned error 0xc0090086 on file IMAGE026.jpg

C:\crunch\source\NAVEAPI\NAVEVAPI.CPP.1070

there should be to my knowledge no folder called crunch\source

we are running Windows NT4 sp 6a, up to date with patches

Exchange 5.5 sp4

Nortons Corp Edition 8

Nortons AV for Exchange from the 7.6 corp edition CD

any ideas on what has cause this or the resoultion.

I connect to this server from PC anywhere as the site is around 6 hours away.

unable to get into event viewer

has anyone dealt with this.
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shivsa
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1. Go into Exchange System Manager
2. Expand to your Server under admin
(Administrative Groups>> DOMAIN-NAME
3. Right click on DOMAIN-NAME folder, Properties.
4. Your going to see an Exchange Service Account
(with Administrator listed)
5. Click MODIFY
6. Retype your password, verify password.
7. Hit OK, OK, close out System Manager.
8. Restart Exchange services.
Avatar of war1
Greetings, Raybans!
  Looks like you have a virus and made your Norton AV disfunctional.  Run one of these online AV scanners.

Housecall Online Scan
http://housecall.antivirus.com
or
Symantec Security Check
http://security.symantec.com/ssc/vc_scan.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=ROSUPWFYJOKMFIDPMSV 

Best wishes, war1
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Glad to know u got it working.
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isayeung

After re-apply sp4 and Norton SMS, will the problem happen again later?
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ASKER

no that seems to resolve the issue completely

no more reoccurances