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Windows Remote Desktop access failure

Posted on 2003-12-04
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Last Modified: 2010-04-14
Users of Windows Remote Desktop are unable to connect to the server - they don't even make it to the ID/PW prompt.

They haven't changed their settings and the server is up and running.  Other users can connect to the server as well.

Tracert from the users pc to the Server ip are successful.

Why would someone be able to connect fine one day and can't connect at all the next?

Please help.

- Andrew
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Question by:andrewgymsource
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Pete Long earned 250 total points
ID: 9874809
Hi andrewgymsource,

on the server in admin tools >open terminal services manager expand the server name untill you see the RDP connectors and make sure there are no usernames with a dead (disconnected) session.

PeteL
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by:andrewgymsource
ID: 9883066
Turns out it WAS the user - never mind
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by:Pete Long
ID: 9883506
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