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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Windows Remote Desktop access failure

Users of Windows Remote Desktop are unable to connect to the server - they don't even make it to the ID/PW prompt.

They haven't changed their settings and the server is up and running.  Other users can connect to the server as well.

Tracert from the users pc to the Server ip are successful.

Why would someone be able to connect fine one day and can't connect at all the next?

Please help.

- Andrew
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andrewgymsource
Asked:
andrewgymsource
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1 Solution
 
Pete LongConsultantCommented:
Hi andrewgymsource,

on the server in admin tools >open terminal services manager expand the server name untill you see the RDP connectors and make sure there are no usernames with a dead (disconnected) session.

PeteL
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andrewgymsourceAuthor Commented:
Turns out it WAS the user - never mind
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Pete LongConsultantCommented:
:0)
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