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setupdd.sys could not be loaded. error code 4

Posted on 2003-12-04
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I have fitted a new hard drive and am trying to install Windows XP Home Edition.
The system boots from CD and the Windows setup process starts.
The system then brings up an error message on ablue screen stating "setupdd.sys could not be loaded. error code 4"

Can you advise please

thanks
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Question by:jonw31
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8 Comments
 
LVL 24

Expert Comment

by:R_Rajesh
ID: 9874991
Hi jonw31,

your cd could be damaged...


Rajesh
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Accepted Solution

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R_Rajesh earned 2000 total points
ID: 9874992
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Expert Comment

by:R_Rajesh
ID: 9875032
jonw31,

strike my first comment,

its most probably a compatibility issue

Rajesh
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Expert Comment

by:Paulh2003
ID: 9878024
some of your computer's devices may not be compatible with xp. is this computer new or did you build it?
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Author Comment

by:jonw31
ID: 9880890
It,s a system I built.
I ran Micro 2000 Microscope diagnostics which indicated a hard Drive failure.
On replacing the Drive I received the same error message.

It turned out to be a faulty DDR Memory chip !
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Expert Comment

by:sdestroy
ID: 11391925
I actual started using experts-exchange after I got the problem with "setupdd.sys could not be loaded. error code 4". At first I was a bit dubious when a lot of the answers were indicating a hardware problem as it happened while I was installing a new program. The computer suddenly just shut down and when I rebooted it the message above appeared. I tried booting from a DOS disc and the XP CD but nothing helped. I never got to the Repair option nor the reinstall. The computer only displayed a problem with setupdd.sys or pci.sys.
But after reading the suggestions here I removed one RAM stick (I had 512MB and took 256 away) and suddenly the computer booted as it should.
Thanks for the tip!!
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LVL 1

Expert Comment

by:dstapel
ID: 12805683
Same thing with me. It was working right? So why do I then need to swop two 256MB PC133 DIMMS around which were working with no worries to get things working again. *Sigh* That's why there's technet...
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Expert Comment

by:fyrehawk111
ID: 15054397
THanks for this solution... I also found a faulty RAM stick.  Easiest fix ever.

BTW this started with an NTFS.sys error when XP was attempting to load.

fyrehawk111
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