Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Arcserve's Brtrieve 7.0 DB is corrupted - How to repair?

Posted on 2003-12-04
Last Modified: 2013-12-25
This may or may not require some familiarity with ARCSERVE. I am using ARCSERVEIT 6.6 for backup on a Netware 5 server. It uses btrieve 7.0 to maintain its DB of backup jobs. I'm getting an error message 4205 in ARCSERVE that tells me the DB will not open due to integrity check failure. The KB at Computer Associates describes the process to recover the DB, but simply says, "Submit Recover ARCserve Database job from console". Unfortunately, I cannot find any reference in their KB as to how you do that.

In older versions, I used a BUTIL NLM that would repair or recover Btrieve 6.x files, but apparently that utility doesn't work with ver 7.  If you know the correct procedure to repair a corrupted ver 7 file, I would greatly appreciate your help.

Thanks in advance.

Question by:jaytucker1
  • 3
  • 3
LVL 18

Expert Comment

ID: 9877020
What error do you get when you run BUTIL against the 7.x files?  BUTIL should still work.  If that doesn't work, you could use BUTIL at the client to do the same thing.

Author Comment

ID: 9879764
I had not tried BUTIL, as the Arcserve KB docs said it wouldn't work.  When I got your reply, I ran it and got BUTIL-100: The client table is full. Try increasing the number of Active Clients in the MKDE system resource setting.
So I increased the value in BTI.CFG and now when I run it I get this error:
BUTIL-14: The file that caused the error is SYS:TEMP
BUTIL-100: An error occurred during the access of the sequential file.
The command I'm running is:
This should create a recovered file called TEMP at the root of SYS:, which I can then load with BUTIL into an empty database.

I tried another DB file to see what would happen and the message was the same.  These files are only 144K and 408K, and SYS has over 1GB of free space, so space shouldn't be an issue.  Any ideas?
LVL 18

Expert Comment

ID: 9880015
What happens if you actually specify SYS: and give the file an extension in the BUTIL command like:

It could be that the engine/OS is confused if there is a TEMP directory as well as trying to create a file by that name.

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

LVL 18

Accepted Solution

mirtheil earned 250 total points
ID: 9880028
I just tried it here on Windows and got the same error if I specified only TEMP.  If I added an extension, it worked just fine.

Author Comment

ID: 9883673
I'll bet you're right.  I'll give it a shot and let you know.

Author Comment

ID: 9884187
Mirtheil, you were right, and I should have recognized the filename confusion.  Most importantly, you knew that BUTIL would work, contrary to what Computer Associates was saying.  I love those tech support articles that steer you in the wrong direction!  Many thanks!

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
This article explains all about SQL Server Piecemeal Restore with examples in step by step manner.
Video by: Steve
Using examples as well as descriptions, step through each of the common simple join types, explaining differences in syntax, differences in expected outputs and showing how the queries run along with the actual outputs based upon a simple set of dem…
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question