Solved

Service Pack 4

Posted on 2003-12-04
6
178 Views
Last Modified: 2010-04-14
I recently installed Windows 2000 Service Pack 4 on my system. Now if I lock my computer for a long duration and then when I unlock it. It restarts automatically. What could the possible problem be? Even if I leave the system idle for a little while and then get back to it, it restarts automatically. I haev checked for viruses and stuff, but found none. This problem has only arrrived after I  installed Service Pack 4. Any help??
0
Comment
Question by:arshana
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 100 total points
ID: 9879543


Try doing this

Right-click "my computer"
go to properties
go to advanced
go to settings under "startup and recovery"
and uncheck "automatically restart"

I would suspect some system failure hence this might happen

Now try opening and check to see if the computer gives any error


Sunray
0
 
LVL 4

Expert Comment

by:shaharidzal
ID: 9879704
Yes, sunray_2003 step is right.
Your screensaver might have a problem, try changing to other screensaver. But if it is not a screensaver then it might due to your hardware APM/ACPI function.
MAYBE after the SP4 upgrade, certain hardware preferences are also changed. Try updating your VGA, NIC, sound card and the motherboard chipset drivers.
During screensaver/idle process, certain hardware will go to 'sleep mode'. When you try to wake them up, it might refuse causing a general hardware error and will just reboot.
Good luck.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9881384
Have you tried rolling back to SP3 to see if the problem persists afterwards?

Also run SFC /SCANNOW to see if that brings up any errors.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
How many times a day do you open, acknowledge, or close an IT incident? What’s your process? Do you have a process depending on the incident, systems involved, and other factors? New Relic Alerts gives you options for how you interact with notifica…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question