Service Pack 4

I recently installed Windows 2000 Service Pack 4 on my system. Now if I lock my computer for a long duration and then when I unlock it. It restarts automatically. What could the possible problem be? Even if I leave the system idle for a little while and then get back to it, it restarts automatically. I haev checked for viruses and stuff, but found none. This problem has only arrrived after I  installed Service Pack 4. Any help??
LVL 5
arshanaAsked:
Who is Participating?
 
sunray_2003Commented:


Try doing this

Right-click "my computer"
go to properties
go to advanced
go to settings under "startup and recovery"
and uncheck "automatically restart"

I would suspect some system failure hence this might happen

Now try opening and check to see if the computer gives any error


Sunray
0
 
shaharidzalCommented:
Yes, sunray_2003 step is right.
Your screensaver might have a problem, try changing to other screensaver. But if it is not a screensaver then it might due to your hardware APM/ACPI function.
MAYBE after the SP4 upgrade, certain hardware preferences are also changed. Try updating your VGA, NIC, sound card and the motherboard chipset drivers.
During screensaver/idle process, certain hardware will go to 'sleep mode'. When you try to wake them up, it might refuse causing a general hardware error and will just reboot.
Good luck.
0
 
Rob StoneCommented:
Have you tried rolling back to SP3 to see if the problem persists afterwards?

Also run SFC /SCANNOW to see if that brings up any errors.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.