jcknight
asked on
Blue Screen of Death Windows XP Pro
Following is what was ststed on the page:
Problem is with SAVRT.sys
PAGE_FAULT_IN_NONPAGE_AREA
Technical Information:
Stop: 0X00000050 (0XE107E000, 0X00000000, 0XF68D528E, 0X00000001)
SAVRT.sys address F68D528E base at F68BF000, Datestamp 3f2f2747
I seem to get this error message when running musicmatch and or Roxio CD creator 6 with Norton antivirus running. If Norton is disabled I do not get the BSOD that often. I am thinking that this might be a driver or IRQ conflict but which driver I do not know. Any ideas?
Problem is with SAVRT.sys
PAGE_FAULT_IN_NONPAGE_AREA
Technical Information:
Stop: 0X00000050 (0XE107E000, 0X00000000, 0XF68D528E, 0X00000001)
SAVRT.sys address F68D528E base at F68BF000, Datestamp 3f2f2747
I seem to get this error message when running musicmatch and or Roxio CD creator 6 with Norton antivirus running. If Norton is disabled I do not get the BSOD that often. I am thinking that this might be a driver or IRQ conflict but which driver I do not know. Any ideas?
SOLUTION
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shivsa
on windows XP You need NAV 2002 at least.
If uninstall NV does not work u can do manual uninstall.
How to manually uninstall Norton SystemWorks 2002 or 2003 from Windows XP.
http://service1.symantec.com/support/nsw.nsf/0f75ab1a9982283d88256c250066dc94/0c499a28874e5c6488256ac300712d93?OpenDocument
How to manually uninstall Norton SystemWorks 2002 or 2003 from Windows XP.
http://service1.symantec.com/support/nsw.nsf/0f75ab1a9982283d88256c250066dc94/0c499a28874e5c6488256ac300712d93?OpenDocument
ASKER
The system also has norton internet security. Why is the problem with the savrt.sys? Is the file or driver corrupt? Why is it creating that particular error message?
sometime dll got messed up/corrupted during installation, this may be because of bad downloaded image or may be with some other reason, like u were running some prohrams during installation and all.
this is what must have happened here. and thats why this file is giving u problem. creating page faults looking for memory locations.
this is what must have happened here. and thats why this file is giving u problem. creating page faults looking for memory locations.
Boot into Recovery Console.
Type "Disable SAVRT.sys" and press Enter.
Restart Windows
Uninstall Norton Internet Security completely
Restart and reinstall NIS again.
To install recovery console as a startup option, insert the XP CD into the drive and type in RUN box:
"CD Drive:\>i386\Winnt32 /cmdcons"
Type "Disable SAVRT.sys" and press Enter.
Restart Windows
Uninstall Norton Internet Security completely
Restart and reinstall NIS again.
To install recovery console as a startup option, insert the XP CD into the drive and type in RUN box:
"CD Drive:\>i386\Winnt32 /cmdcons"
hi!
contact Symantec and upgrade your copy of Norton Anti Virus to the latest version.
contact Symantec and upgrade your copy of Norton Anti Virus to the latest version.
ASKER CERTIFIED SOLUTION
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ASKER
I have a lot of comments to digest. Comments are appreciated. As I am not that well versed in computer working I am going to have to think about what has been proposed. I will keep the site informed as what the outcome turn out to be.
As the asker didn't come back to report, after trying the above suggestions, its better to split the points :-|
!! REGARDS !!
!! REGARDS !!