Solved

Error - Spoolsv.exe

Posted on 2003-12-05
10
5,978 Views
Last Modified: 2007-12-19
I'm running a Citrix server and getting the following error:


Category: (100)
Event ID: 1000

Faulting application spoolsv.exe, version 5.2.3790.0, faulting module cpmmon.dll, version 2.3.1467.1, fault address 0x0000183b.

When the machine first logs you in, you an error about the spooler failing.  If you start the spooler service by hand, it starts, but as soon as you try to set up a printer or view the server properties in the Printers and Faxes window, it kills the service.

This is quite urgent, so max points and grade to a working solution.

Please note that this is a production box that is currently in operation, so rebooting it is a last resort.

Thoughts?
0
Comment
Question by:Robing66066
10 Comments
 
LVL 24

Expert Comment

by:shivsa
ID: 9882998
0
 
LVL 7

Author Comment

by:Robing66066
ID: 9883005
Yeah, I read that one.  I should have mentioned that this is on a Windows 2003 box.  Sorry.
0
 
LVL 24

Expert Comment

by:shivsa
ID: 9883009
Also check this link. CrazyOne has suggested good solution here,
http://www.experts-exchange.com/Operating_Systems/Win2000/Q_20435137.html
0
Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
LVL 7

Author Comment

by:Robing66066
ID: 9883104
None of those seem to apply to Windows 2003.  

0
 
LVL 24

Expert Comment

by:shivsa
ID: 9883302
could u turn on drwatson and see what may be causing this problem.
0
 
LVL 7

Author Comment

by:Robing66066
ID: 9883319
Solved the problem.

I'd love to tell you how, but I can't.  Our Citrix guy went into regedit and changed/deleted stuff that looked "wrong".  Full credit, he got it working again, but no one, including him knows how.

C'est la vie.



0
 
LVL 24

Expert Comment

by:shivsa
ID: 9883339
cpmmon.dll is citrix port monitor and spoolsv.exe is requiered to queues the jobs.
apparently interction of both causeing this problem.

1. may be u should reinstall Citrix server and see if that solves the problem. because it may be bad/corrupted dll.
0
 

Accepted Solution

by:
PashaMod earned 0 total points
ID: 9901046
Question closed and points refunded

PashaMod
CS Moderator
0
 

Expert Comment

by:JohnnyM65
ID: 10786840
For anyone else seeking an answer to this question, please know that Citrix Hotfix XE103W2K3002.MSI corrects this problem.  The hotfix may be found at www.citrix.com


Johnny
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
kerberos errors 7 548
Windows 2000 Server Pagefile.sys Error 7 650
Remote desktop app for windows 2000 as a host - cheap and easy? 8 857
Can’t delete a file 14 163
NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
In a recent question (https://www.experts-exchange.com/questions/28997919/Pagination-in-Adobe-Acrobat.html) here at Experts Exchange, a member asked how to add page numbers to a PDF file using Adobe Acrobat XI Pro. This short video Micro Tutorial sh…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question