Solved

Domain Prompt for Outlook 2000 Connecting to Exchange Server

Posted on 2003-12-05
18
393 Views
Last Modified: 2011-10-03
I currently am using a hosted Exchange service and at some point, my consultant managed to get rid of the prompt that asks for username, domain, and pw.
However, this box has recently come back up and I can seem to get it to go away.

I remember the consultant doing something similar to this from MS:
http://support.microsoft.com/default.aspx?scid=kb;en-us;201608

I have tried this trick w/ logon network security set to 'NT Password Authentication' and 'None' -However, it doesn't work for me.

BTW, this is Outlook 2000 installed in Windows XP Pro.
Offline outlook use has been enabled.
0
Comment
Question by:chottoed
  • 7
  • 5
  • 2
  • +3
18 Comments
 
LVL 22

Expert Comment

by:Dreamboat
Comment Utility
chottoed:

You said:

>>and I can seem to get it to go away.

Did you mean:

>>and I can NOT seem to get it to go away.

Are you being prompted for Windows password or Outlook password?
0
 

Author Comment

by:chottoed
Comment Utility
Oops, typo, yes I mean I CAN NOT make it go away.

And yes it's the Outlook 2000 prompt for user/domain/password.
0
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
looks like RPC binding issue.
---------------------------------
check this article from MS.it has step by step how to resolve this.
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B321652
and this too.
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B163576
0
 

Author Comment

by:chottoed
Comment Utility
I've tried all that and it still comes up.  Any other ideas?
0
 
LVL 13

Expert Comment

by:stefri
Comment Utility
How do you read your mailbox at ISP? POP3, IMAP or MAPI
If you use IMAP or POP, the authentication (username, password) is kept in OL settings in Emails Accounts (there is a tick for Remember my password)
the username to provide should be:
POP3
      domain\accountInDomain\mailboxAliasName
IMAP
      domain/accountInDomain/mailboxAliasname
MAPI
Windows Authentication
      the authentication is integrated in Windows: the stored value you used to connect to your Windows domain when you started a session on your PC (login) is sent to the exchange server

stefri
0
 

Author Comment

by:chottoed
Comment Utility
This is a hosted Exchange 5.5 server, so I'm guessing MAPI

I read on MS Knowledge Base that there's a registry key that holds authentication info.  However, it did not say which key it was.  It specified the path which lead to the domain and username keys.  There's no 3rd key which I'm assuming holds the PW and I can't find any info on what that key is called.
0
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
0
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
0
How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

 

Author Comment

by:chottoed
Comment Utility
Again, this is not POP email.
0
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
Try this:
Rclick Outlook icon/properties. MAKE SURE microsoft exch server is highlighted then click the properties button. click the 'advanced tab'. in the "logon network security" box, select "NT Password Authentication".  

here the key is making sure "microsoft exch server is highlighted".
0
 
LVL 24

Expert Comment

by:shivsa
Comment Utility
also try this registry changes.

Two registry changes can be made to the system (for binding order and for saving the NT userid and domain during authentication):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Exchange Provider] "Rpc_Binding_Order"="ncacn_ip_tcp,ncacn_np"
[HKEY_CURRENT_USER\Software\Microsoft\Exchange] "LogonDomain"="UMR-USERS" "UserName"=""


0
 

Author Comment

by:chottoed
Comment Utility
I've already tried those in the past but to no avail.
0
 
LVL 13

Expert Comment

by:stefri
Comment Utility
Reading mail from an EX server does not imply you use MAPI
What is your configuration?
Corporate Workgroup or Internet Mail Only
Do you have tools/Services or Tools/Accounts
stefri
0
 

Author Comment

by:chottoed
Comment Utility
Corp.
0
 
LVL 26

Expert Comment

by:Vahik
Comment Utility
Chottoed i think u should call ur isp and figure out what kind of outlook connection u are making to ur exchange.In order for u to make a mapi connection to ur exchange server(over internet) it requires ur isp to open certain ports that will make their firewall useless(but in this business i have seen it all)
also this feature never really worked in 2000 and specially in 5.5 and that is why microsoft came up with the idea of rpc over http which only works with exchange 2003 and XP.
Also when u connect to ur isp do u at all authenticate?
0
 

Author Comment

by:chottoed
Comment Utility
I authenticate, but the problem is that even though OL retains the domain and username, it never retains the pw which I would like to fix.
Would I be correct to assume that if I'm using corporate/workgroup settings that I am in fact using MAPI?
0
 

Accepted Solution

by:
amp072397 earned 0 total points
Comment Utility
PAQed - no points refunded (of 500)

Thanks very much!
amp, ee admin, amp*at*experts-exchange.com
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
My experience with Windows 10 over a one year period and suggestions for smooth operation
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now