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Norton Internet Security and Medicompass Web Site

Posted on 2003-12-05
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Last Modified: 2013-11-16
A small problem with a web site called medicompass.com.. Dunno if anyone ever experienced this. I added the medicompass and securemedicompass web sites to norton and configured to not block anything. But after logging in I can only see the main page (before I added medicompass to the web site list in privacy, I couldn't even logon). When I try to look at the graphs, reports or enter data, I get the "loading" graphic but it never does(load). Norton Internet Security is blocking something. I went to the logs and can't find anything. The only workaround is to completely turn norton off and turn on the built in firewall in windows xp.
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Question by:twinkie123
9 Comments
 
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Expert Comment

by:shivsa
ID: 9886945
u might have to add this site to your trusted site in Norton IS.
this site has all the steps required to do this.
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000070515373136
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LVL 24

Expert Comment

by:shivsa
ID: 9886950
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Author Comment

by:twinkie123
ID: 9888752
I've allready got them covered.. Thanks
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Expert Comment

by:shivsa
ID: 9888769
did u apply all the step EXACTLY as described in both the links. if not i would suggest do one more time from start, u might be missing one or 2 steps in between and thats why u can not move further.
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Author Comment

by:twinkie123
ID: 9888831
Been through it many times. I can even turn off privacy control and it will still do it.. If I turn everything off except the security it will do it. Turning off security disables the whole thing and then it will work. Wierd
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LVL 24

Expert Comment

by:shivsa
ID: 9888851
some webpage require referrer information before allowing you to view their page. If you want to allow referrer information to pass to a particular Web page, you must create a rule for it.
--------------------
To create a rule

   1. Open NIS or NPF.
   2. Do one of the following.
          * In NIS/NPF 2003, click Options > Internet Security or Personal Firewall (This step is not always needed), and then click the Web Content tab.
          * In NIS/NPF 2004, double-click Privacy Control, and then click Advanced.
   3. Click Add Site. A new site/domain box appears.
   4. Enter the name of the site that you want to receive the referrer information and click OK. In this example, it will be www.symantec.com. The site name appears in the left frame of the Options window.
   5. Click the name of the new site.
   6. Click the Global Settings tab.
   7. In the "Information about visited sites" section, clear "Use default settings."
   8. Click Permit.
   9. Click OK to close the Options window.
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Author Comment

by:twinkie123
ID: 9894233
Did that.. to securemedicompass.com and medicompass.com
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Expert Comment

by:Tim Holman
ID: 11468648
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:

--> PAQ - Refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

tim_holman
EE Cleanup Volunteer
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Accepted Solution

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modulo earned 0 total points
ID: 11501115
PAQed, with points refunded (500)

modulo
Community Support Moderator
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