asked on

Explorer CRASH

Hello Experts,

Some time ago my Explorer browser have started crashing.
When i start up my pc and start exploring, explorer starts and everything
works OK. The problems starts when i want to open SECOND browser window.
Then i always get the message
--------------------------------------------------------
! An error has occured in Internet Explorer.
Internet Explorer wil now close.

If you continue to expierience problems,
please restart you're computer
--------------------------------------------------------

Restarting does not fix this problem.
My first explorer window NEVER crashes. Only the SECOND one.
If i open a map For example MY DOCUMENTS and then in adress bar
type in a website he DOES open second browser and third and so on.
The problem is only when i click on the explorer icon, and when
i click on a link in a website to open a second browser window.
I don't have a idea how to reinstall Explorer or how to
fix this problem.
You're help is very appreciated.

Kind regards
Steven

BillDL

I am sure this is an issue that was created by one of the Internet Explorer updates, and had to be fixed with a patch. Firstly, though, we need some more details from you:

1. Operating System (win95, ME, 98, 98SE, XP, or 2000)? - Right-Click on "My Computer
2. Version of Internet Explorer? IE "Help" menu > "About Internet Explorer"
3. What IE updates have been applied? IE "Help" menu > "About Internet Explorer". (List of numbers beginning with "Q" or "KB".

In the meantime, you might also want to try holding down the Shift key when clicking a link.

Also check Tools > Internet Options > "Advanced" tab > checkbox "Reuse windows for launching shortcuts".

stevenvervliet

ASKER

My operating system is Windows XP
I have done ALL the windowsupdates
Current Explorer version is 6.0.2600.0000
"Reuse windows for launching shortcuts". this box is checked in internet options.

Thanks in advance for your'e help
Regards
Steven

BillDL

Yes, I'm sure I saw this problem mentioned while downloading some XP updates.
While I am looking, perhaps try and uncheck that box and see if it spawns a new page.

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stevenvervliet

ASKER

yES i have uncheked "Reuse windows for launching shortcuts"
but the problems stays

regards
Steven