Solved

Outlook 2003: Have two personal folders and I can't remove one of them

Posted on 2003-12-06
9
4,940 Views
Last Modified: 2010-04-08
I've installed Outlook 2003 and have ended up with a replica personal folder that I cant remove. Surprisingly a google search didn't help me.

Cheers

Dave
0
Comment
Question by:Dave Brett
  • 5
  • 3
9 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9888360
Have you tried shutting down Outlook and then go look for the *.pst files and move the one you think is a duplicate to another folder and see what happens. If no more duplicates then delete the one you move.
0
 
LVL 50

Author Comment

by:Dave Brett
ID: 9888370
I should have added that they both point to the default Outlook.pst file
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9888371
Use the Export function to backup firs before doing the followin File > Import and Export

http://www.slipstick.com/outlook/oltrble.htm

To reset the Outlook folders and Outlook bar to the defaults that you saw when you first installed Microsoft Outlook:

Restart Outlook with the command:

outlook /resetfolders /resetoutlookbar
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 44

Accepted Solution

by:
CrazyOne earned 250 total points
ID: 9888378
>>>I should have added that they both point to the default Outlook.pst file

Hmmm interesting maybe a corrupted pst file
use the scanpst tool mentioned here
http://support.microsoft.com/default.aspx?scid=kb;en-us;287497&Product=out2003
0
 
LVL 50

Author Comment

by:Dave Brett
ID: 9888398
I ended up solving it with http://support.microsoft.com/?kbid=278940

made a new default pst file, which then let me close one of the two copies and then reenable the first one

I'll give you the points for the scanpst tool.

Cheers

Dave
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9888406
Hehehe that is interesting because I came across that article just a few minutes ago myself. :)
0
 
LVL 50

Author Comment

by:Dave Brett
ID: 9888421
LOL

You sure are quick Crazy, I'm wondering if you are an entire help desk consortium  .....

Thanks

Dave
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 9888430
>>>I'm wondering if you are an entire help desk consortium  .....

No just an unemployed knowledgable individual that no body wants to employ at this point for some reason. I can't even get hired as a broom sweeper so I have lots of free time. Wish I had a job rather than the free time. :(
0
 

Expert Comment

by:mindmac
ID: 10555687
Just for future readers.  The Microsoft KB solution: http://support.microsoft.com/?kbid=278940
is only for Office 2000 and for Windows 2000 and NT.

For anyone who's experiencing the problem with Office 2003 and XP, here's the solution:
http://www.outlook-tips.net/faq.htm

Or the Microsoft answer:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
0

Featured Post

Live: Real-Time Solutions, Start Here

Receive instant 1:1 support from technology experts, using our real-time conversation and whiteboard interface. Your first 5 minutes are always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question