Solved

Contacts folder cannot be opened

Posted on 2003-12-06
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Last Modified: 2010-04-08
Hello,

I just changed from Microsoft 2000 and Outlook 2000 to XP and Office XP. I did this by backing up my data and formating the drive. I did the following to save my Outlook information

I backup my .pst file. I did not use a .pab file (personal address book) because in the last six months I have been using Outlook configured for POP (Outlook doesn't seem to want you to have a .PAB unless you select Microsoft Exchange server)

Anyway I replaced the default Outlook.pst with the one I backed up. I can see my old mail and I can see my contacts. However if I go to click on my contacts to add them to the "too" field I get the following error message.

The Contacts folder associated with the list could not be opened it may be moved or you don't have permissions. I have been using the default folder
F:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst
I am logged in as Administrator and have full control to that file.

Anyone have any thoughts as too how I can get to use to email my contacts instead of just looking at them. Thanks in advance for your help.
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Question by:langdj
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5 Comments
 
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Assisted Solution

by:shivsa
shivsa earned 50 total points
ID: 9890337
try any of these and see if it works.
-----------------------------------
OL2000: (CW) How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?kbid=195719

OL2000: (IMO) How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?kbid=196492

Ways to Back Up Outlook 2000 Data
http://office.microsoft.com/assistance/2000/olbackup.aspx

OL2002: How to Back Up, Restore, or Move Outlook Data
http://support.microsoft.com/?kbid=287070
http://office.microsoft.com/assistance/2000/olbackup.aspx
http://www.slipstick.com/config/backup.htm
http://www.backsettings.com/backup-outlook.html
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Expert Comment

by:CrazyOne
ID: 9890381
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Accepted Solution

by:
CrazyOne earned 75 total points
ID: 9890385
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Expert Comment

by:zdoe
ID: 9890791
highlight "contacts"
right click it.
choose properties.
choose "outlook address book"
tick it.

should make the contacts' emails from that .pst usable as outlook email addresses.

this is what you wanted, right?
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Author Comment

by:langdj
ID: 9890881
Thanks everyone. All three answers where good. Sorry Zdoe I got it resolved before you posted.
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