CD-ROM is no longer visible in WinXP
Posted on 2003-12-06
I have researched this problem on the internet and tried several solutions all to no avail. Details are as follows
Targa PC P3 866mhz with WinXP SPIa
PC was started with Microsoft Picture It CD in the CD ROM drive (Targa 50x). The drive now has the amber light and pressing the button does not open door (opened drive manually and removed CD)
This appears to be a known issue with XP but the solutions on the Microsoft website have not solved the problem. (KB320553 & KB322389) I have contacted Microsoft support but they are blaming the maunfacturer, why I don't know since this drive has worked perfectly for the last 18 months in this PC. No new software was loaded directly before the problem started and it was only when an update to Windows XP was installed that the problem occurred. I got the "System has recovered from a serious error message" and the amber light has been on the drive ever since. I logged on to the Targa site but could not locate the driver for this drive.
If anyone has any suggestions I would really appreciate it! Thanks.