asked on

P4P800 Freezing

Hello

I have a new Asus P4P800 Deluxe board with a 2.6C P4 Chip. I also setup a LG 4040B DVD Writer. whenever I am using the CD Rom Drive or the DVD Writer the system freezes and I can't do anything such as move my mouse, keyboard action no ctrl alt del either.

System is XP Pro service pack 1 licensed.

ASKER CERTIFIED SOLUTION

StealthMullet

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

Luc Franken

I do think StealthMullet has a point with the power supply, what wattage is the one you're having now? I think it can't provide enough power for all devices, as soon as the cd-rom/dvd-rom drive spins up it uses a lot of power. Consider buying a new bigger one.

Greetings,

LucF

Vinnnnie

You may have a conflict/share with your CD/DVD roms. I would go into Safe Mode and remove the CD Drives and then restart and go into your BIOS and reset your PCI Configuration. Save it and then restart. If that does not work, check cables and jumpers. Try also just hooking up one drive. You may also want to see if there is a Firmware update for your CD Drives. I have a Pioneer drive with Windows 2003 Server and I had to do a firmware update on the drive as my systme kept freezing after I burned a few CDs.

MicroRam

Constant system lock ups always disppear with me on a fresh install of windows (non-format or format it's up to you, i'd format to make sure your going to avoid it again in the future.

System freezes are also caused by not looking after your system!!!

HippyWarlock

Start:
Programs:
Uninstall any Software
if you cant find an uninstall option:
Start:
Control Panel:
Add Remove Programs:
Uninstall anything to do with it

Go into My Computer:
Properties:
Uninstall the DVD:

Turn PC off

tURN oN

rEinstall everything

Make sure you use certified drivers if possible

.....Then start looking at ASPI Drivers..... good luck

Yours in lazy tyPINg MoDE

zdkev

You have to be more specific. Your pc freezes during burning of a CD/DVD or during reading CD/DVD or both?
If it's freezing during recording, then it might be your burning software. Which software are you using?
If your pc only freezes during cd/dvd playback or recording, then it would not be a faulty power supply.

Also, check and make sure your P4 chip is not running too hot.

zd

daleoran

zdkev I would beg to differ. If it is happening during cd/dvd playback or recording I would suggest that it could be a faulty power supply. After all when the drive kicks in it is sucking more power from the supply and if its faulty and can't cope then it will freeze. I've seen this happen a number of times.

RobMar2003 if u can get u're hands on another power supply try it. Or return pc to where u got it and ask them to check it.

Michael

BillDL

I don't suppose this could be a straighforward software conflict where Windows XP's "write to CD" inbuilt ability (which runs as a "service") is interfering with other installed CD Burning Software?

Go to your Management Console, select "Services", and disable the appropriate service.

I'm on Win98 right now, but will boot to Win XP shortly and come back with more specific instructions.

BillDL

try this:

Start > Programs > Administrative Tools > Computer management
Services and Applications > Services
Find "IMAPI CD-Burning COM Service"
Right-Click > Properties
Use the drop-down field under "startup type" > select "Disabled" > Apply
Do the same with "Indexing Service" which will probably be just below it
Reboot