Solved

Printer Problems

Posted on 2003-12-08
10
1,415 Views
Last Modified: 2009-07-29
I am having a problem with a Windows 2000 sever and some Zebra Z4M label printers. The problem is that only one of the 2 printers setup will print at a time. Example, if you have  100 documents queued up in both printers, printer 1 will print and printer 2 will keep erroring until printer 1 has finished printing all 100 documents. Printer 2 will then print its documents and printer 1 will not be able to print until printer 2 is finished. The printers are connected via seperate JetDirect boxes using a Standard TCP/IP Port in Windows. I have have tried different drivers but cannot resolve the problem. The driver I am using now is the Zebra 5.0.0.5. I have also tried using a Seagull Scientific driver version 6.6.2, but I have a different problem then. When I change any of the printer properties, I get an error that the Operation could not be completed and then have to stop and restart the Print Spooler service. I am thinking it is a Windows problem, but cannot seam to be able to resolve it. Any ideas are greatly apprieciated.

Please help.

Thanks John.
0
Comment
Question by:jsaxon2
10 Comments
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9896909
What happens if you have a different printer on one of the JD box's?

Have you tried the two printers on the same JD Box.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9896917
Do you have enough HDD space for the print spooler?
0
 
LVL 3

Author Comment

by:jsaxon2
ID: 9896926
The JetDirect boxes are single port boxes. The printers were previously conected to a single Lantronics multiport print server but the same thing was happening. As far as HDD space, ther is over 6GB free.
0
 
LVL 1

Expert Comment

by:20LILY00
ID: 9897005
Try Jet direct port instead of standard TCP/IP. You may have to load the software.
0
Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

 
LVL 15

Expert Comment

by:Rob Stone
ID: 9897121
How large to the print jobs get when there are over 100 in a queue?

Are there any other printers connected to the print server?  

6GB should be plenty, but just checking the size of jobs, etc.
0
 
LVL 3

Author Comment

by:jsaxon2
ID: 9897228
The jobs are small. I acctually just found out the printers only printing one at a time is a problem with the Zebra driver itself. So I need to use a different driver. Problem is that I can't get the Seagull driver to work. It installs fine, but when I try and change any of the Print Preferences and click OK, it just locks. I have to stop and restart the Print spooler. I have checked the permissions in the folders and they are fine. I am really at a loss. I am not having a problem with the laserjets that are setup on this server, just the Zebra Z4M label printers.
0
 
LVL 3

Author Comment

by:jsaxon2
ID: 9898298
It turns out the we were able to use a NiceLabel driver that is now working fine. Thanks for your time and suggestions.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 9902757
If you post a question in the CS link above pointing to this and ask for a refund on the points they will make this a PAQ.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 9931760
PAQed, with points refunded (500)

Computer101
E-E Admin
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Cloud-based technologies and services will continue to grow in popularity in 2017 thanks to the simple, scalable and cost-effective solutions they deliver. Here are three areas where cloud adoption is poised to really take off.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now