windows 98se reboots during shutdown

The only way we can shut down the system is to manually turn the power off, which causes the system to go through a scan when we reboot because it was not shut down properly.  I ran a virus scan-there was an indication that there was an e-mail error.  I followed the instructions (Norton Antivirus 2002) and uninstalled/reinstalled the virus program and ran another scan, etc.  No more e-mail errors.
This problem started a week ago when the monitor turned white and we could only reboot the system in safe mode.  I took it into the shop and they told me the monitor resolution settings were too high.  We did not change any settings??????  When I got back home, the system started up in normal mode, but continuously reboots during shut down.  Could there be some settings in the configuration that are wrong?

cjbeanAsked:
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Luc FrankenEMEA Server EngineerCommented:
Hi cjbean,

take a look here: http://www.aumha.org/win4/a/shutdown.htm

Greetings,

LucF
war1Commented:
Greetings, cjbean!

Look at the following link for shutdown and bootup problem.

http://www.aumha.org/a/shtdwnse.htm

The problem is usually a corrupted video card driver or sound card driver. Uninstall and reinstall these drivers.  The Fast Shutdown problem is also an issue with Windows 98.

Best wishes, war1
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