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Unable to open/save attachment in Outlook 2000 SP3

Posted on 2003-12-08
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Last Modified: 2010-04-08
I had Outlook 2000 SR1 on my Win2K Prof ystem and recently installed Office 2000 SP3.
(Without installing Office SP2 first.) Since then, I am unable to save .ZIp attachments which arrive with my mail . The attachments open in Winzip correctly but I cannot save them. Other attachments like Word, Excel open and save correctly.

I have already tried all combinations of the Registry Key "Level1Remove" as mentioned in various MS Knowledge Base articles.
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Question by:tkmehta
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sunray_2003 earned 120 total points
ID: 9902098
Dear tkmehta,

Check this one

http://www.slipstick.com/outlook/esecup/getexe.htm

Also try first double clicking the email message.the email will open in a new browser. Now check if you are able to view or save the attachment

Thanks,
Sunray
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