remnants of spool files not being removed
Posted on 2003-12-09
Hello, we have recently been experiencing a lot of problems with our NT4 print server. It seems that [sometimes] when printing from a client PC it leaves a .SPL file of 0 bytes in the spool\printers directory. This file is also marked as read-only and as the day passes, more and more of these appear. When there are quite a few it starts creating printing problems at the client end:
On 9x clients it shows an "unknown error writing to <sharedprintername> - restart windows and try again" in a flashing "printers folders" dialogue. At this point it marks the printer as "Work Offline" but I have found that you can usually force the job through by unticking "Work Offline". A new print job throws the error again and marks it offline..
On 2k clients it reports an error printing to the printer, Access Denied. [I haven't found a workaround for this at the client end.]
I can clear the problem up temporarily by deleting all these empty .SPL files on the server but it is not long before they appear again =/
I don't know what has changed - this machine has been a print server for at least 5 years without this problem [as far as I'm aware..]
A very rough guess is that the spooler tries to create a temporary spool filename that already exists but I really don't know what's going on here..
NB I want to assign 250points to this question but the "buy points" link isn't working.. Assuming I can get it going and the "buy points" is fixed I will award another 125points to the solution provider.. TIA