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ADSL with XP Home, Internet Explorer Won't Open Page

Posted on 2003-12-09
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Last Modified: 2013-11-29
I have ADSL and its usb connection into my pc.. I installed the software fine and it picked up the drivers... it won't allow me to connect to the Internet, Page unavailable.. the ISP say that its connected fine and I see that also on the Tray Icon on the bottom of the screen.... There is no firewall.. what is the problem... Page cannot be displayed keeps appearing
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Question by:PhilMad
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CrazyOne earned 125 total points
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If win98 or ME then

Give this a try

Open Network Properties
Delete all protocols and everything else except the Network card
Click Apply
Close the Properties wincow
Click the Cancel button if it asks if you want to reboot

Start > Run regedit
backup registry first
delete the following keys

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VXD\Dhcp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VXD\Dhcpoptions
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VXD\MSTCP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VXD\Winsock2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2

Open Network Properties
Click ADD > PROTOCOL > Microsoft > TCPIP and this should Add Client for MS Networks

Reboot and be ready to insert your OS installation CD
=========================================

If Win2000 or XP

Your Winsock may be corrupted
http://members.shaw.ca/techcd/WinsockXPFix.exe

Another Expert shekerra found out what the WinSockXPFix does:

1- Netsh ip int reset resetlog.txt....2.)

2- replaces these Registry keys:
 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock..
 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Winsock2

3- backup old host file and replaces host file

So in essence it detects the OS and releases the IP then resets TCP stack using Netsh. Next it deletes the two registry keys above and Imports the correct keys into the registry. Then it backs up your current hosts file and replaces it with a fresh one and then reboots.
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by:sunray_2003
sunray_2003 earned 125 total points
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Expert Comment

by:NeilDavis
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DNS servers? have you entered any?.

Drop to a dos prompt (start, run, type cmd and enter) and try to ping a name...such as microsoft.com.  does it reply \ resolve it? (ping microsoft.com) if it doesnt then your dns is not configured right.  Ask your ISP for the DNS server addresses and add then to the tcp properties of you adsl connection.
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by:stevenlewis
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go to start -->run and type
cmd
then from the prompt type
ipconfig /all
post the results here
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Expert Comment

by:snerkel
Comment Utility
Have you entered correct user name and password as provided by your ISP
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