Solved

IIS 5.1 - inetinfo.exe goes to 100% cpu usage on ANY http request

Posted on 2003-12-09
14
503 Views
Last Modified: 2007-12-19
Well this problem just started happening.

my inetinfo.exe just goes to 100% cpu usage for any http request.  I've tried resetting my computer, restarting IIS and reconfiguring pretty much every option i have.  I first noticed this problem after a hard reboot 2 nights ago, and I can't seem to fix it or find any relevant microsoft hotfixes.

when IIS is active all I have to do is request http://localhost/ and the thing locks up.  I can end task it, but the page is never generated and eventually IE times out.

has something been corrupted, and if so, how do i fix it?
has my configuration changed, and where was it changed?


im running IIS 5.1 (winXPpro w/ SP1)
not running SMTP server
not running FTP server
not running Web Printers
not running FrontPage Extentions
0
Comment
Question by:zeroreality
14 Comments
 
LVL 17

Expert Comment

by:Tacobell777
ID: 9909358
Does it spike or stay at 100% after the first request?

What happens if you leave it alone for a while, does it go down, produce an error?

Have you looked at the event viewer for any related problems?
0
 
LVL 2

Author Comment

by:zeroreality
ID: 9909513
it stays there.  even if i have the page from cache and i load a missing image the inetinfo just goes nuts and stays that way.
it never throws an error, and it doesnt go back to normal

the event viewer only logs my forced quits, nothing else...
example:
The World Wide Web Publishing service terminated unexpectedly.  It has done this 13 time(s).
The IIS Admin service terminated unexpectedly.  It has done this 13 time(s).
0
 
LVL 17

Expert Comment

by:Tacobell777
ID: 9909695
These are no forced stops or restarts

The World Wide Web Publishing service terminated unexpectedly.  It has done this 13 time(s).
The IIS Admin service terminated unexpectedly.  It has done this 13 time(s).

what else are you running on your machine? Anything like ColdFusion or ASP?

Do you knwo when this started happening? Right after something?
0
 
LVL 2

Author Comment

by:zeroreality
ID: 9909987
well, forced in that it wouldnt stop on its own and i had to "end-task" the thing.

i was running ASP, but i went back to just htm files and it does the same thing.
nothing but ASP and MySQL... which were working perfectly until recently

this started happening on December 8th, thats when the first hang ups started happening.  i remember i tried to run star wars jedi academy and my monitor turned off (ati drivers bug) and wouldnt come back on, so i had to hold the power button for 4 seconds to make my computer boot again.
0
 
LVL 17

Expert Comment

by:Tacobell777
ID: 9910345
LOL you are running games on a webserver ;-))

Hmm reinstall sounds like a good option..

Uninstall the game first is another option.
I wasn't really after a date but more like a specific event you can remember, like installing the game for example...

Turning the computer off the hard way might have corrupted something in IIS, the metabase maybe?
A reinstall is not to difficult, easily done...
0
 
LVL 2

Author Comment

by:zeroreality
ID: 9911935
this is my home computer... i use it for development as well

i really wasnt to avoid a complete reinstall of windows if at all possible.  if the metabase was corrupt, how would i go about replacing it?
0
Free Gift Card with Acronis Backup Purchase!

Backup any data in any location: local and remote systems, physical and virtual servers, private and public clouds, Macs and PCs, tablets and mobile devices, & more! For limited time only, buy any Acronis backup products and get a FREE Amazon/Best Buy gift card worth up to $200!

 
LVL 17

Expert Comment

by:Tacobell777
ID: 9915096
You don't need a complete reinstallof your operating system, just IIS.


Go to control panel -> windows components -> internet information services remove it, and reinstall it it.
0
 
LVL 2

Author Comment

by:zeroreality
ID: 9920693
I tried that, but i encountered the same bug.

however, last night i was trying new things and turned off authentication for my NIC.
i then turned the Application Protection process pool from Low to Medium and suddenly eveything was back to normal.

When i turned NIC authentication back on... inetinfo did not go back to 100% cpu usage.  to this day i STILL cant duplicate the bug, but it must have had something to do with the Application Protection in IIS and some kind of authentication.

So I have a NEW question for 500 points  :)

My scripts don't use any Application, Cookie or Session objects, just an ADODB object, so how was the Application Protection affecting the performance of inetinfo.exe?
0
 
LVL 17

Expert Comment

by:Tacobell777
ID: 9922868
One of my questions was "Do you know when this started happening? Right after something?"

I reckon your answer should have been, yeah right after I enabled "Authentication on my NIC and changed some other settings"
Anyway, I'm out.......
Good luck..
0
 
LVL 2

Author Comment

by:zeroreality
ID: 9966863
thing is, this STOPPED happening after turning that off
i hadn't touched it since i installed windows...

so this didnt start right after i turned it on, it was always on.
0
 
LVL 1

Expert Comment

by:Jackfy
ID: 12726905
I have the similar situation, while I don't have any games intalled. Thing seems happened after couple of server hang (dead). I tried reinstall the IIS but doesn't seem work. I would like to see the solution as well.
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 13175146
PAQed with points refunded (500)

modulo
Community Support Moderator
0

Featured Post

What Is Threat Intelligence?

Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

Join & Write a Comment

Logparser is the smartest tool I have ever used in parsing IIS log files and there are many interesting things I wanted to share with everyone one of the  real-world  scenario from my current project. Let's get started with  scenario - How do w…
Prologue It is often required to host multiple websites on a single instance of IIS, mostly in development environments instead of on production servers. I am sure it is not much a preferred solution on production servers but this is at least a pos…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now