3com v.everything 90 and Winfax 10. and PCAnywhere 9.2

this is an exterior modem connected by serial cable to an IBM netvista 2.2 running XP Pro
PCAnywhere works almost not at all.  I can hear everything trying to connect but it just goes into a long noise when trying to shake hands.  the same program works fine on a little agere int. modem on an IBM laptop on the same phone line.
Winfax does not transmit a number of faxes that should go through.  I have to print them and fax them over a fax machine.
I don't know much about AT commands or how to execute them.  I have all the DIP switches set in the default positions.
GOLFATOLAAsked:
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chicagoanConnect With a Mentor Commented:
You don't need ICN on a cable modem.
Hold off on the other driver until you've tested winfax.
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chicagoanCommented:
Did you get the 'drivers' (inf files) from 3com?
You shouldn't need to modify the initialization strings if you have the proper inf files.
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CRAKCommented:
Have you tried adding three command behind the phonenumber? Sounds weird but if a V90 modem connects with a "flex" (supporting 2 56k standards), that is what may happen (besided immediately disconnecting or a succesfull connect).
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GOLFATOLAAuthor Commented:
part of the problem is 3com is now US Robotics and they don't list inf files for XP.

I'm sorry but I don't understand: "adding three command behind the phonenumber".  Can you explain a little more?
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chicagoanCommented:
you mean 3com bought USRobotics

what's the product code? (on the sticker on the bottom?)

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GOLFATOLAAuthor Commented:
USR3453-VAR-20
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chicagoanCommented:
HAve you done the v.92 upgrade?
http://www.usr.com/refer/v92.asp?ref=3453http

then use the 2000 inf file
ftp://ftp.usr.com/usr/dl05/3453.zip

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GOLFATOLAAuthor Commented:
I have followed the instructions for the v.92 upgrade completely, except for the ICN install.  I use a cable modem.  Those instructions included a firmware upgrade for XP first.  PCAnywhere works again.  I have not yet been able to try WinFax because I need to reinstall it.  do I still need to install the ftp://ftp.usr.com/dl05/3453.zip  or has this been taken care of already?
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GOLFATOLAAuthor Commented:
Chicagoan,
You were a lot of help.  I'll know more about Winfax after Sunday when I fax out big time.
sk@budandbloom.com
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chicagoanCommented:
glad i could help, just don't spamfax me!
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