TrueImage doesn't complete image.

Registered and sent email to Acronis but no response in (5) days.

Trying to backup "C" (10 gig of information on a 80 gig drive) to a 20 gig drive. Does anyone know if this is ok?

I read the doc. and it only says that an image must be written (put back on or to) a disk of the same or larger size. It doesen't say it must be recorded on the same or larger size.

Sparks2Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

chicagoanCommented:
There is a 4GB file size limitation on FAT32 volumes. If your 20GB drive is formatted with FAT32, split the image into sub-4Gb chunks.

raybassCommented:
Are you trying to write an image file to that drive, or are you trying to clone the drive?
Sparks2Author Commented:
To raybass:

I am trying to make an exact image/clone so in the event my "C" drive fails I can switch over and keep on going.

To chicagoan:

The 20 gig drive was formatted with Win ME.  But according to Acronis, "TrueImage will automatically split an archive file into separate volumes".
IT Pros Agree: AI and Machine Learning Key

We’d all like to think our company’s data is well protected, but when you ask IT professionals they admit the data probably is not as safe as it could be.

chicagoanCommented:
Would it kill ya to try to set the image chunk size explicitly?
Sparks2Author Commented:
chicagoan.

Won't kill me, just a minor irritant (probably self caused) when purchased software doesn't work as stated.

I checked and it looks like TrueImage will handle that.

Basically I am to set the size manually and TrueImage will break it up according to my preset instruction, i.e. each piece 100MB, 1-gig, 2-gig etc.

I'll try it and see what happens.



Sparks2Author Commented:
Well I tried changing the chunk size and to no avail. It hangs the computer about three quarters the way through.

I finally received an email from Acronis. It instructs me to go to their web site and download several files. THEN asks me to place them in different parts of the windows system. I can do this but I pity the poor guy that doesn’t understand this process.

There is only e-mail support!

I would not rate this company very high on product or service.

I seldom or never post something like this, but in this case I am, because I think there should be a BUYER BEWARE on TrueImage when used on Win ME operating systems.

I'm off to see what happens when I follow the email.

chicagoanCommented:
two words:

Ghost

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
TheBrothaULuv2H8Commented:
Two more words:

V2i Protector

=)
chicagoanCommented:
That's two words!
Sparks2Author Commented:
Well, I worked myself through the exercise that Acronis emailed me and it seems that the backup (image) worked.

Next I will try to put the image onto a fresh HDD then install that HDD as a "C" drive and see what

happens. Thank for the ideas and recommendations.

Next time its Ghost (two words)  ; )
TheBrothaULuv2H8Commented:
Great glad everything worked out for you.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage

From novice to tech pro — start learning today.