r1chard100
asked on
Start/Task bar freezes when closing & minimising IE & Outlook Express
My work computer has recently started freezing up..
I am running Windows 98SE with Internet Explorer 6.
My start/task bar when I either minimise or close IE completely freezes, this also sometimes happens when I open Outlook Express (But not Outlook!?)
I have recently installed Nortons '03 unistalled a few general programmes (kazaa,washer and other bits and bobs...) I have used the 'system information' programme to repair IE, check for any conflicts and corrupted system files but it found none.
Sadly the guy who used the pc before hand "borrowed" the windows 98 disk and the restore disk..
Hope someone can help... cheers
I am running Windows 98SE with Internet Explorer 6.
My start/task bar when I either minimise or close IE completely freezes, this also sometimes happens when I open Outlook Express (But not Outlook!?)
I have recently installed Nortons '03 unistalled a few general programmes (kazaa,washer and other bits and bobs...) I have used the 'system information' programme to repair IE, check for any conflicts and corrupted system files but it found none.
Sadly the guy who used the pc before hand "borrowed" the windows 98 disk and the restore disk..
Hope someone can help... cheers
You need to get a 98 CD and do a Start-Run-SFC. This should find and repair any missing/corrupt system files.
SOLUTION
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ASKER
Sunray,
Ive removed all spyware, adware using Adware and ran Nortons 2003 (twice!)... there is nothin 'odd' running in my task menu, or in the startup lists. Also system performance is running at about 82% which seems pretty normal...
Ive reinstalled IE6 completely.
Tell you what I did do... Ive got an Nvidia TNT2 Riva video card, I updated the drivers from the Nvidia site last week... which may correspond with the problem starting...? Might this make a difference??
u can check if this problem is related with Video Card or not, by replacign th NVIDIA card with any other video card. check if this problem is not happening wiht other video card then this problem is due to upadted drivers of NVIDIA, uninstall al the drivers of ur video card, attach it back to the motherboard, start the system, either windows will install the drivers for ur cideo cards or will ask u to insert the INSTALLATION CD u got with the NVIDIA cards. Install the drivers only form the CD.
Now u have the older configuration and old drivers with shich u didn't had the problem. so u should not have the problem now also :)
But if with other video card also this problem is happening, then the reason of this problem is something else, and that we have to find out.
Now u have the older configuration and old drivers with shich u didn't had the problem. so u should not have the problem now also :)
But if with other video card also this problem is happening, then the reason of this problem is something else, and that we have to find out.
SOLUTION
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SOLUTION
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If you have aol IM installed Goto prefernces and uncheck where it says Make Default Imstant Messenger
ASKER CERTIFIED SOLUTION
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richard100
to help ascertain what the problem might be When exactly did you update your video card drivers and when did you install norton in relation to when the problem occured ?
here's an example of what I mean:
If no problems prior to video card driver update/installation then after that the problem started, then you installed norton thereafter.... then Norton can be eliminated as the problem itself and it is most likely the video card drivers.
If you had no problems installed Norton still no problems but then updated your video card drivers then the problem began; either the video card drivers corrupted during install or the drivers are the wrong ones.
If you had no problems after updating the video card driver then installed norton and then the problem started; then norton may have something to do with this...
************************** ********** ********** ********** ***
Try to think of the order that this transpired to get you to the current problem that way we do not take the wrong path in guiding you to correct the problem you are experiencing because right now all of us participating in this are split as to what it could be out of the two changes you listed because you did not give an order in which these applications/ drivers were installed in relation to when the problem showed up.
Also if their is any other changes you made to the system within the time frame of this problem occuring please let us know.
One more important question prior to installing norton did you have any anti virus software on the system ???? I am just wondering what prompted you to put Norton 2003 on the system. If you previously did have anti virus software on the system was it up to date and what was it??? did you uninstall it or delete it prior to installing Norton ?
to help ascertain what the problem might be When exactly did you update your video card drivers and when did you install norton in relation to when the problem occured ?
here's an example of what I mean:
If no problems prior to video card driver update/installation then after that the problem started, then you installed norton thereafter.... then Norton can be eliminated as the problem itself and it is most likely the video card drivers.
If you had no problems installed Norton still no problems but then updated your video card drivers then the problem began; either the video card drivers corrupted during install or the drivers are the wrong ones.
If you had no problems after updating the video card driver then installed norton and then the problem started; then norton may have something to do with this...
**************************
Try to think of the order that this transpired to get you to the current problem that way we do not take the wrong path in guiding you to correct the problem you are experiencing because right now all of us participating in this are split as to what it could be out of the two changes you listed because you did not give an order in which these applications/ drivers were installed in relation to when the problem showed up.
Also if their is any other changes you made to the system within the time frame of this problem occuring please let us know.
One more important question prior to installing norton did you have any anti virus software on the system ???? I am just wondering what prompted you to put Norton 2003 on the system. If you previously did have anti virus software on the system was it up to date and what was it??? did you uninstall it or delete it prior to installing Norton ?
ASKER
Ello people...
right Ive uninstalled and reinstalled Nortons (incedentally it contains Nortons Internet Security & Nortons Antivirus)
I have found a way to clear the problem... I just 'end task' for explorer.exe which seems to right its self, strange hey?
I have come up with a solution.... Im managed to convince me boss to install XP on all our computers... which I hope will get rid of the little problem...
Thanks everyone... I'll split the points between everyone...
right Ive uninstalled and reinstalled Nortons (incedentally it contains Nortons Internet Security & Nortons Antivirus)
I have found a way to clear the problem... I just 'end task' for explorer.exe which seems to right its self, strange hey?
I have come up with a solution.... Im managed to convince me boss to install XP on all our computers... which I hope will get rid of the little problem...
Thanks everyone... I'll split the points between everyone...
r1chard100,
We have not heard from you in awhile? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.
Thanks, war1
We have not heard from you in awhile? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer with an excellent or good grade.
Thanks, war1