USB 2 Ports are not USB 2

I have an ASUS A7V333 motherboard. According to the manual, the USB ports located inbetween the paralel port and the audio connectors are USB 2. However, when a device is connected to one of these ports, it is listed in device manager under the USB 1.1 Root Hub and not the USB 2 Root Hub. This would seem to indicate that the ports are not USB 2.0 but in fact USB 1.1

Why is this and how can I correct it?
LVL 2
davepuseyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

CrazyOneCommented:
It depends is the devices you are attaching USB 2 or USB 1.1
0
davepuseyAuthor Commented:
>> It depends is the devices you are attaching USB 2 or USB 1.1

As far as I know USB1.1 but that doesnt explain why they are shown as connected to a USB1.1 root hub and not the USB2 root hub.

Even the USB2 mobo header for the PCI backplate does the same. And also the device manager shows 6 USB1.1 ports when in fact i only have 4. The USB2 root hub shows the correct number of ports (2) but never shows anything connected even when there is something connected to the usb2 ports.
0
CrazyOneCommented:
What OS are your using? I have XP it doesn't it only says USB Root Hub
0
Introducing the "443 Security Simplified" Podcast

This new podcast puts you inside the minds of leading white-hat hackers and security researchers. Hosts Marc Laliberte and Corey Nachreiner turn complex security concepts into easily understood and actionable insights on the latest cyber security headlines and trends.

oldgreyguyCommented:
if mayhaps you are running Win98 or WinMe.... you need these drivers from ASUS:

http://www.asus.com/support/download/item.aspx?ModelName=A7V333&Type=Latest

or to the Horses mouth... VIA:

http://www.viaarena.com/?PageID=298
0
sunray_2003Commented:
Dear davepusey,

You may want to check with this

http://www.usbman.com/Guides/checking_for_usb_2.htm

what version of USb you are having .

Thanks,
Sunray
0
davepuseyAuthor Commented:
>>perhaps you are running Win98 or WinMe

Nope, Win XP Pro with SP1

0
davepuseyAuthor Commented:
>> You may want to check with this http://www.usbman.com/Guides/checking_for_usb_2.htm

That doesnt explain why devices connected to usb2 ports are shown are connected to usb1.1
that page only shows how to find out if you have usb2 and i know i do cos its part of the mobos specs.
0
davepuseyAuthor Commented:
I found this on that asus page... "PCI-USB2 (VIA controller), VIA USB 2.0 driver for Win98 and WinME" would that work in xp?

Also what is "VIA 4 in 1 Drivers 4.37V for Win 95/98/2K/ME/NT4.0" drivers for?
0
davepuseyAuthor Commented:
0
CrazyOneCommented:
Have you installed SP1 yet if not do so that is what will enable the USB 2.0
0
oldgreyguyCommented:
VIA chipsets... use the 4in1 driver package... inclusive in it is the USB drivers that support your USB ports... if they are USB2, then it will install the appropriate driver
0
CrazyOneCommented:
http://www.viaarena.com/?PageID=298#windows2

USB 2.0 Support for Microsoft™ Windows users

Note: Please do not get confused which type of USB controller you have. This article should clarify any questions you may have.

WinXP Due to licensing agreements, USB 2.0 drivers are not available for download. USB 2.0 drivers are supplied on CD with new mainboards or new cards. If you have misplaced the driver CD or have questions about the USB 2.0 driver, please contact your motherboard manufacturer, the manufacturer of the USB 2.0 PCI card, or Microsoft.

Win2K Due to licensing agreements, USB 2.0 drivers are not available for download. USB 2.0 drivers are available through Windows Update. Alternatively, please contact your motherboard manufacturer or the manufacturer of the USB 2.0 PCI card.

0
CrazyOneCommented:
http://www.usb-drivers.com/drivers/78/78933.htm

Company   ASUS  
 Model      
 Operating System    Windows XP (Note: might work with other versions of this os.)
 Date Submitted   Oct 28, 2002  
 Location   This file is located on DriverGuide.com
 File   a7v333 usb2.0.zip
  (free registration required)  
 Comments
this works great -- unlike the driver on the motherboard disk  
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
davepuseyAuthor Commented:
>> Have you installed SP1 yet

Yes. Did it yonks ago.

>> http://www.viaarena.com/?PageID=298#windows2

Downloaded that, didnt help.

>> http://www.usb-drivers.com/drivers/78/78933.htm

Will try that in a mo.
0
davepuseyAuthor Commented:
>> free registration required

No it aint. Everyone gets the same username and password assigned to them, so if you want to bypass all those stupid surveys and offers use this...

Username: driver
Password: all
0
davepuseyAuthor Commented:
>> >> http://www.usb-drivers.com/drivers/78/78933.htm
>> 
>> Will try that in a mo.

Downloaded it and installed. Immediatly after install XP detected a "USB 2.0 Root Hub Device". That looks promising!

0
davepuseyAuthor Commented:
Now none of USB2 ports work. What i mean is i pluged in my printer and turned it on and i didnt get the double-ping sound like u normally get. I didnt get any sound at all.
0
davepuseyAuthor Commented:
Or could it be they is working and it just my USB1.1 printer dont like the USB2 ports.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Hardware-Other

From novice to tech pro — start learning today.