Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Speed slowdown problem

Posted on 2003-12-10
10
267 Views
Last Modified: 2013-12-14
I have SBC DSL and I am using IE6. However, my internet browsing speed drastically slows down to a level slower than dialup speed after I have restarted the computer and have been browsing for a few minutes. If I shut down the computer and restart, it speeds up again for a few minutes and slows down. I have a eMachines T1220 computer. I don't know if that has anything to do with it? Any ideas?
0
Comment
Question by:mfarid1
  • 4
  • 2
  • 2
  • +2
10 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9916119
r u using a router or it is a direct connection from modem ?

what OS you have ?

Sunray
0
 

Author Comment

by:mfarid1
ID: 9916359
It is a direct connection from the DSL modem. I am NOT using a router. I am using Windows XP Home Edition that comes wityh eMachines computers.
0
 

Author Comment

by:mfarid1
ID: 9916376
Also, when I did the speed test at SBC DSL's website, the speed came out to be almost 1MBPS which is extremely. I am thinking that the problem is with the cheap eMachines computer that I am using.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 13

Expert Comment

by:gonzal13
ID: 9921292
The computer would not be the problem.
First I would get a couple of Ping addreses from the ISP. Using these in the dos mode from windows will identify a slow connection but better if you are loosing data on the transmission.

Next ask them, because I found out they do not offer you help, the URL to test your system from your machine. What it does, is send a packet of information to their location and measures the kbytes/ sec coming back to you. It should with a DSL, be around 700 kbytes/sec, which is optimal. I did it on my system and it was slower than dialup! They are as a result coming to the house to remove a jumper.

I have had problems as I did with Earthlink for one month after getting DSL. I did not expect any thing different.

The interesting thing is that I had a tech come to the house and trace the line back to their location spending 30 man hours on the job. They even found a phone line which was not used attached to my phone line.

Lastly as I am sure you know put filters on any item attached to your DSL line.
0
 

Author Comment

by:mfarid1
ID: 9922784
The only item attached to my DSL is my computer. This is how I am connecting: I have a phone jack and I am using a filter that SBC gave me. From the filter, 1 line is going to the cordless telephone and the other is going to the SBC DSL Modem.

After I restart my computer, browsing is fast for a few minutes and then it slows down again. Just some more info. for diagnosis.
0
 
LVL 13

Accepted Solution

by:
gonzal13 earned 50 total points
ID: 9924701
I would ask your ISP for the site to test your download speed. Then get  data when it is working and then when it slows down. Next get from your ISP, several Ping numbers. Ping their site when it is working, and when it is slow. Document your findings. Give the data a go back to them and bother them until you are satisfied. That is what I did with Verizon for a month. I averaged a call every other day. Each time I called I got another piece to the puzzle. Keep bothering them, but with good data, besides the phone call is free. You should only expect the best. Take no noncense, even if you need to one level up to their 'help' disk or supervisor.

I had the same prblem when I first got Earthlnk Dsl. It also took a month to resolve. The only key I did not have and I wished they had offered it to me is their website whene I could measure the download speed.

Let me know about the data you collect.
0
 
LVL 1

Expert Comment

by:jslingerland
ID: 9925149
Are you using any sort of P2p client like Kazaa or Blubster or grokster or Bear share? - it sounds like after you boot, it takes a minute or 2 for your P2p client to connect, and that uses alot of your bandwith, as well as cpu time - hope this helped

if this is case try turning off your uploads
try redusing the number of simutainous downloads

try turnding off the software completly and uninstalling it from your system, and then downloading K++
do a google search for it
0
 

Author Comment

by:mfarid1
ID: 9928533
Thank you for your responses. I'll try your solutions and get back to you.
0
 
LVL 10

Expert Comment

by:jobrienct
ID: 9937064
your description of your connection suggests that your running your modem through a filter, is that the case? huge nono and i cant see how it would work at all if you are. the filter is designed to block the dsl signal from interacting with devices on the other side of it.

what modem are you using? there is usually a hot key to display statistics on the driver software.

Check your system for spyware (download SpyBot Search And DEstroy, search google for it). Check your connection for unexpected traffic. SCan for trojans/viruses that use your connection to attack/infect others.

Check that every device connected to your DSL phone line is filtered EXCEPT the modem. (dont forget the kitchen wall phone)

John

0
 
LVL 10

Expert Comment

by:jobrienct
ID: 11450179
so what was the problem ? got it resolved?

John
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

    Over the past few years, small business and home owners have become so dependent on internet that a need for redundancy has arisen.    What happens when your small business or home / home office loses its internet connection?  The results c…
This solves the problem of diagnosing why an internet connection is no longer working. It also helps identify the likely cause of the lost connection if the procedure fails to re-establish your internet connection. It helps to pinpoint the likely co…
This video shows how to use Hyena, from SystemTools Software, to bulk import 100 user accounts from an external text file. View in 1080p for best video quality.
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question