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Exchange will not transfer mail to Notes through the Exchange Notes connector

Posted on 2003-12-10
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Last Modified: 2008-02-26
our public domain is reveregroup.com, our private domain is corp.reveregroup.com.  we are currently running lotus domino and email addresses are formatted as user@reveregroup.com.  We intend to migrate to exchange 2003 and keep the same email address format user@reveregroup.com.  When using the Exchange-Notes connector we can't send emails from a user account in exchange to a user in notes.  We get an errror that the email address is not valid and the NDR shows exchange is appending the @corp.reveregroup.com to the end of the email address.  Any suggestions on how strip that "corp" out of there?
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Question by:bguretz
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David Wilhoit earned 390 total points
ID: 9917837
What's the primary email address in the E2K3 side? Sounds like corp is the primary. If it is, I believe you can change the primary in the recipient policy, provided that Notes doesn't object. I don't think it will. Are you familiar with changing that in the recipient policy?

D
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by:bguretz
ID: 9920449
The primary email address on the exchange side was changed to @reveregroup.com.  I changed the default policy back to @corp.reveregroup.com and now the mail transfer from exchange to notes is working, thank you for you suggestion.  This does bring up a different question however because we had changed that default policy because we want our users to have a primary email address of user@reveregroup.com not user@corp.reveregroup.com.  Any suggestions on how to setup exchange so all outbound emails go out from user@reveregroup.com?  I know we can setup a new recipient policy to apply a secondary smtp address to all users so they can receive inbound messages for user@reveregroup.com.  Maybe the answer to this is just do the new recipient policy and then create a new MX record with our ISP for server.corp.reveregroup.com?

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by:David Wilhoit
ID: 9942243
Not a Notes expert, but it reminds me of 5.5 to 2k in a way. The 5.5 org owns the naming convention in an Exchange org, no matter how many policies you add on the E2K server. Until 5.5 is removed and E2K is owning the naming convention, you cannot change the email address to anything else other that what Site Addressing says it is. this was to ensure backwards compatibility. Although you can add a new RP in E2K, it doesn't take precedence over the 5.5 name. Does Notes have anything like this in its settings?

did you add the reveregroup.com to the default policy, or did you create another policy in the ESM?

David
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Author Comment

by:bguretz
ID: 9942343
I had previously changed the r policy to reflect org wide email addresses of user@reveregroup.com and it turned out that was why the 2 way transfer of mail between Notes and Exchange wasn't working.  I then changed the r policy back to the orginal setting of user@corp.reveregroup.com and mail flow between Notes and Exchange started to work.

Notes does not have anything like an r policy.
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by:David Wilhoit
ID: 9942804
Well, if mail if flowing with corp.reveregroup.com, then Notes must understand it. conversely it doesn't understand reveregroup.com. did you make the Exchange server responsible for reveregroup.com, when you added it to the recipient policy? Is the message getting to the notes connector and kicked back, or is Exchange simply saying, I don't know that user? Have you tried "forward all unresolved recipients to host" on the props of the SMTP virtual server?


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by:David Wilhoit
ID: 9945186
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298414

If you haven't seen this, it may shed a little light on the problem. did you allow directory replication between Notes and Exchange after you made the change? I think there's an easy answer...

d
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by:David Wilhoit
ID: 9951112
Research I've done tells me that since E2K3 was added to this Notes environment, that the Notes address must be primary on the Exchange account, until Notes is gone. HTH,

david
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Author Comment

by:bguretz
ID: 9951717
That is the final assesment I have come to as well.  We will just have to run with the user@corp.reveregroup.com as a primary smtp address and user@reveregroup.com as a secondary smtp address.  Thanks for your assistance.

 
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by:David Wilhoit
ID: 9951746
you're welcome.

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