Solved

Exchange will not transfer mail to Notes through the Exchange Notes connector

Posted on 2003-12-10
9
303 Views
Last Modified: 2008-02-26
our public domain is reveregroup.com, our private domain is corp.reveregroup.com.  we are currently running lotus domino and email addresses are formatted as user@reveregroup.com.  We intend to migrate to exchange 2003 and keep the same email address format user@reveregroup.com.  When using the Exchange-Notes connector we can't send emails from a user account in exchange to a user in notes.  We get an errror that the email address is not valid and the NDR shows exchange is appending the @corp.reveregroup.com to the end of the email address.  Any suggestions on how strip that "corp" out of there?
0
Comment
Question by:bguretz
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
  • 3
9 Comments
 
LVL 24

Accepted Solution

by:
David Wilhoit earned 130 total points
ID: 9917837
What's the primary email address in the E2K3 side? Sounds like corp is the primary. If it is, I believe you can change the primary in the recipient policy, provided that Notes doesn't object. I don't think it will. Are you familiar with changing that in the recipient policy?

D
0
 

Author Comment

by:bguretz
ID: 9920449
The primary email address on the exchange side was changed to @reveregroup.com.  I changed the default policy back to @corp.reveregroup.com and now the mail transfer from exchange to notes is working, thank you for you suggestion.  This does bring up a different question however because we had changed that default policy because we want our users to have a primary email address of user@reveregroup.com not user@corp.reveregroup.com.  Any suggestions on how to setup exchange so all outbound emails go out from user@reveregroup.com?  I know we can setup a new recipient policy to apply a secondary smtp address to all users so they can receive inbound messages for user@reveregroup.com.  Maybe the answer to this is just do the new recipient policy and then create a new MX record with our ISP for server.corp.reveregroup.com?

0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 9942243
Not a Notes expert, but it reminds me of 5.5 to 2k in a way. The 5.5 org owns the naming convention in an Exchange org, no matter how many policies you add on the E2K server. Until 5.5 is removed and E2K is owning the naming convention, you cannot change the email address to anything else other that what Site Addressing says it is. this was to ensure backwards compatibility. Although you can add a new RP in E2K, it doesn't take precedence over the 5.5 name. Does Notes have anything like this in its settings?

did you add the reveregroup.com to the default policy, or did you create another policy in the ESM?

David
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:bguretz
ID: 9942343
I had previously changed the r policy to reflect org wide email addresses of user@reveregroup.com and it turned out that was why the 2 way transfer of mail between Notes and Exchange wasn't working.  I then changed the r policy back to the orginal setting of user@corp.reveregroup.com and mail flow between Notes and Exchange started to work.

Notes does not have anything like an r policy.
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 9942804
Well, if mail if flowing with corp.reveregroup.com, then Notes must understand it. conversely it doesn't understand reveregroup.com. did you make the Exchange server responsible for reveregroup.com, when you added it to the recipient policy? Is the message getting to the notes connector and kicked back, or is Exchange simply saying, I don't know that user? Have you tried "forward all unresolved recipients to host" on the props of the SMTP virtual server?


D
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 9945186
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298414

If you haven't seen this, it may shed a little light on the problem. did you allow directory replication between Notes and Exchange after you made the change? I think there's an easy answer...

d
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 9951112
Research I've done tells me that since E2K3 was added to this Notes environment, that the Notes address must be primary on the Exchange account, until Notes is gone. HTH,

david
0
 

Author Comment

by:bguretz
ID: 9951717
That is the final assesment I have come to as well.  We will just have to run with the user@corp.reveregroup.com as a primary smtp address and user@reveregroup.com as a secondary smtp address.  Thanks for your assistance.

 
0
 
LVL 24

Expert Comment

by:David Wilhoit
ID: 9951746
you're welcome.

D
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question