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C:\Documents and Settings\Administrator.XXXXXXX

Posted on 2003-12-10
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Last Modified: 2010-04-13
hello experts,

i have clean-installed Win2000Pro many times and i've never seen this before...
i just got a Toshiba Portege 2000 and did a clean install of Win2000Pro as usual; i had to go to toshiba site to get drivers etc but nothing unusual.

In the C:\Documents and Settings\ folder there are expected folders:
1. Administrator
2. All Users
3. Default User

What is UNUSUAL (to me at least) is that there are additional folders:
1. Adminstrator.PORTEGE
2. All Users.WINNT
3. Default User.WINNT

I am logged on as "Administrator". There are no users except for "Guest".

"My Documents" links to "Adminstrator.PORTEGE\My Documents". This is causing problems for me because there are many scripts that I share among other computers which I point to the "Administrator" folder. So when I move it to the Portege and use those scripts, it doesn't work because the expected files are not in the "Adminstrator" folder, but in the "Administrator.PORTEGE" folder.

Preferably, I would like to eliminate those "unusual" unexpected folders and make sure that My Documents shortcut points to "C:\Documents and Settings\Administrator\My Documents".

Any ideas?
Thanks
phil
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Question by:spoowiz
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23 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9917301
Dear spoowiz,

See this

 Windows 2000 setup added a '.Winnt' extension to the 'All Users' and 'Default User' profiles?
http://www.jsiinc.com/SUBK/tip5400/rh5431.htm

Thanks,
Sunray
0
 
LVL 11

Expert Comment

by:adonis1976
ID: 9917354
while isntalling windows (i guess u named your computer protege), you must have specified Administrator as the default user and then when it asked for the admin user name pw , u said administrator and pw...

so when u login as administrator.. it is saying, u r the admin of the computer.. but not the user administrator i guess..

i have seen this before but i guess i havent explained it to u properly.. i will try to guide from some resource later on..
0
 

Author Comment

by:spoowiz
ID: 9917669
sunray:
i read your comment. it thinks i did a 2nd installation of win2000? you know what, there was a problem after the first install so i re-installed but did not format the disk again. that may be the cause.
now i need a fix. how can my "Administrator" user access
"C:\Documents and Settings\Administrator\My Documents" instead of
"C:\Documents and Settings\Administrator.Portege\My Documents".

how do i "unconfuse" it?
0
 
LVL 2

Expert Comment

by:PaulHieb
ID: 9918148
This is a 3 step process:

Rename the 'Administrator' folder to Administrator.keep

Create a new User from the Users Control Panel Item and add them to the administrators group.

Reboot the computer and login as the new user.

Now rename the Adminstrator.PORTEGE to Adminstrator.PORTEGE.trash

Then: Start > Shut Down > Logoff > OK and log back on as Administrator this should create a new profile in a new 'administrator' folder.

At this point you can start with this fresh profile and delete the other unneeded folders after salvaging any files and continue on your way. Or to restore the administrator profile to what it was when the folder was 'administrator' before do the following:

Reboot again.

Log back in as your created secondary admin user.

Delete the new administrator folder.

rename the administrator.keep folder back to administrator.

Log off and back on as administrator, you should now be back to the old profile and proper administrator folder.

You can always check what folder your logged on user is pulling from by right clicking the start button and clicking open. Then set the full path to be visible in the address bar by checking the option in Tools > Folder Options.

This is a very good method for restoring a users profile and settings after doing a windows repair from CD.
0
 
LVL 3

Expert Comment

by:peter_fleur
ID: 9919521
Maybe it's smarter to change your scripts to %userprofile%\My Documents and run the script only as an administrator.

Peter
0
 
LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 9920417
spoowiz, i bet you installed a toshiba OEM version of windows 2000. with retail version, you wont get this. peter_fleur's comment is a right way if you dont change system, it also makes your batch file flexible and compatible. and what i would like to remind is, dont expect changing a profile name, folder name would change all, a lot of pathes are stored in the registry, can NOT to be replaced completely.

hope it helps,
bbao
0
 

Author Comment

by:spoowiz
ID: 9921855
PaulHieb,
How sure are you of this fix? bbao seems to think i won't work completely.

peter/bbao,
scripts are not changeable per your suggestion. it's not as robust as say vb scripts.

thanks
0
 
LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 9922019
hmm, really dont understand why batch file is not changeable. i think it is easy to edit a batch file rather than to change all path references all around your system. you mean your batch file is read-only? ;-))
0
 

Author Comment

by:spoowiz
ID: 9922225
scripts are not batch file. scripts are for 3rd party software and is not robust. does not have variables.
0
 
LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 9922310
o, i see. what kind of script they are? vbscript? windows script? could you paste a short part of your scripts to here? you know, i still think changing script is much easier then others.
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Expert Comment

by:PaulHieb
ID: 9922580
I've used to above described method many many times and would bet money on it.
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Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

 
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Accepted Solution

by:
PaulHieb earned 500 total points
ID: 9922611
In Fact if your not concerned with the contents of any of the administrator folders, just create your user, reboot, login as him, delete any folder that begins with administrator, log out and then back in as administrator. This will create a new profile folder equal to your username (administrator in this case).

And, bbao, user profile folders are not linked to the registry, they are linked to the SAM database via SID's.
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Expert Comment

by:Bing CISM / CISSP
ID: 9922615
only points can be used to bet at EE... ;-))
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Author Comment

by:spoowiz
ID: 9922625
PaulHieb,
you sound sure. i am going to try your suggestion.
0
 
LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 9922669
spoowiz, why dont have a try on PaulHieb's bet-comments?! i have a method you can use to confirm if PaulHieb wins the bet: just search "Adminstrator.PORTEGE" through the registry, if nothing found, then PaulHieb should get the bonus, and hopefully share with us... ;-))
0
 
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Expert Comment

by:PaulHieb
ID: 9922746
That search will yield all kinds or recently used files, amongst other things. Which the majority of will be in the HKey_Current User sub tree, which gets loaded into the Registry hive during profile load from the folder that the SAM database points to.
0
 
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Expert Comment

by:Bing CISM / CISSP
ID: 9922801
PaulHieb, you are right. any matched MRU items should ignored.
0
 
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Expert Comment

by:Bing CISM / CISSP
ID: 9926211
additionally, you may consider use Delprof.exe to delete temp or unused profiles on your windows 2000.
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Author Comment

by:spoowiz
ID: 9926285
SAM, MRU... way beyond me.
sorry, i haven't had a chance to do. will try as soon as i can (after i do a full backup :)
0
 
LVL 37

Expert Comment

by:Bing CISM / CISSP
ID: 9926414
dont worry:
SAM = Security Accounts Manager
MRU = Most Recently Used
0
 

Author Comment

by:spoowiz
ID: 9935214
Thank you all for your input.
Thank you PaulHieb for your solution. I didn't need to keep anything so I took to shortcut. I saved off "my documents" and copied it back later.
Worked like a charm.

The only "odd" thing that happened was that after I tried to start a couple of programs (shortcuts) from the start menu, pc started to ask for Microsoft Office CD. I put it in, and everything is fine.
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Expert Comment

by:Bing CISM / CISSP
ID: 9935237
it is caused by what i said early, "a lot of pathes are stored in the registry, can NOT to be replaced completely."
0
 
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Expert Comment

by:PaulHieb
ID: 9938275
Glad to Help!

The office installation that you had to do was from Office storing user specific configurations in the application data folder of each user profile. After deleting the old and creating a new profile it had to 'reinstall' some of the basic document templates, etc.
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Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

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