Solved

Mac / Windows Word vX question

Posted on 2003-12-11
3
342 Views
Last Modified: 2010-04-25
I am trying to attach documents to my out going emails via Netscape email client on a Mac running OSX  -  the email client is only displaying a path name in the attachment section.  the document is not attaching correctly... there is only the path name.

however, documents can be attached if they are on the desktop.

need help attaching docs from folders into netscape email client.

thx
0
Comment
Question by:m_wolf1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 3

Accepted Solution

by:
ckurt99 earned 125 total points
ID: 9922171
I think that you may be misinterpreting what the email client is telling you - until the email is sent, it will display the path to the attachment you're trying to send.  When you have something on the desktop, which is apparently the default path for this program, it shows only the name of the attachment.  I think that when you actually send the email your recipient will find the actual attachment, not the path.  The path is just there as confirmation as to which file you have selected, in case you have files with similar names, but in different folders.  Have faith, I think it will work.

Kurt
0
 
LVL 2

Author Comment

by:m_wolf1
ID: 9923338
No, tried it already... nada.

It comes up with an error and never completes the d/l of the attachment.

Does that help?

-w
0
 
LVL 3

Assisted Solution

by:Fenman
Fenman earned 125 total points
ID: 10215541
Which version/release of Netscape are you running?
What is the exact version of OSX you are running?

Some combinations have a problem with the SMTP handshaking when uploading/downloading.

If you are not running the latest of each try the following. It can be a pain in the butt doing it this way but the end result is more likely to meet your specific needs and I am not a supporter of always going to the latest release of a product unless a clear need can be demonstrated.

Start by ensuring that OSX is at least 10.2.3.

This version is a minimum requirement for much of the software coming out now.

If you are already at that version of later - try upgrading incrementally to the latest possible - running a test between each OSX upgrade to see if the problem is solved.

DO NOT GO TO PANTHER AT THIS STAGE UNLESS YOU ARE ALREADY RUNNING IT.

If the problem persists try doing the same thing with the Netscape software.

If after upgrading both OSX and Netscape to the latest versions in this manner you still have a problem then post the result on this question and we will try again.

NB. Carefully note the exact messages or symptoms for each test whether passed or failed as you may need to look up further information if the problem persists.

Cheers
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Package creation on OS X uses the PackageMaker utility installed as part of the XCode development suite ( on the OSX Client CD).  Packages can be installed as part of the machine build process, or later using Apple Remote Desktop. They are generally…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question