Solved

URGENT: exchange server 2k, queue lock problem... can i manually clear the queue?

Posted on 2003-12-11
9
375 Views
Last Modified: 2010-04-14
noticed that my exchange services were VERY slow... store was running 60-90% of cpu...looked at smtp queue and found 3 items over 300Mb, totaling almost 1.5Gb... enumerated and removed them, and now cannot start exchange services unless smtp queue is disabled... is there a quick way to dump the queue and see if that makes the world better? any other ideas/input? btw, we are a retail store that sends lots of high-res graphics, so the occasional 100Mb file is not unheard of... but 1Gb?!?!? i know that i will need to put in limits, but am desparate to get up and running again... many kudos in advance! box is win2k, 2.5Gb ram, dual 1Ghz zeons...

p.s. i will obviously have to check back here, since i cannot get my email at this time... ;~(
0
Comment
Question by:krichert
  • 5
  • 4
9 Comments
 
LVL 32

Expert Comment

by:LucF
ID: 9922374
This is for Exchange 2003, but it might work on 2k also:

http://support.microsoft.com/default.aspx?kbid=821901
0
 

Author Comment

by:krichert
ID: 9922383
btw, i am at the point now where the information store service is only in the "starting" mode... i do have a backup of exchange...but am loathe to do this unless pretty certain this is the issue...
0
 

Author Comment

by:krichert
ID: 9922409
can't get that far into the queue... that's why i was hoping to find a command-line solution...
0
Free Webinar: AWS Backup & DR

Join our upcoming webinar with experts from AWS, CloudBerry Lab, and the Town of Edgartown IT to discuss best practices for simplifying online backup management and cutting costs.

 
LVL 32

Accepted Solution

by:
LucF earned 500 total points
ID: 9922422
Maybe you can after a reboot of the server.
0
 

Author Comment

by:krichert
ID: 9922451
yea, gotta get the folks off the accounting db first... they tend to bitch a lot when i just pull the plug... ;~) picky bean counters anyway! will get back to you after the reboot... appreciate the quick response too!
0
 
LVL 32

Expert Comment

by:LucF
ID: 9922486
>they tend to bitch a lot when i just pull the plug...
Lol! I know how users react, also my network wouldn't have problems if there weren't any users ;-)

>appreciate the quick response too!
You have to thank Ameba for his marvelous QuickPost utility. ;-)
0
 

Author Comment

by:krichert
ID: 9922533
yea, when i was administering unix boxes, we used to hide the programs... they couldn't break what they couldn't find! should be rebooting within the next ten or so...
0
 

Author Comment

by:krichert
ID: 9922825
got it clear... no wonder i have grey hair!!! thanks
0
 
LVL 32

Expert Comment

by:LucF
ID: 9922898
glad to help ;-)
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Arrow Electronics was searching for a KVM  (Keyboard/Video/Mouse) switch that could display on one single monitor the current status of all units being tested on the rack.
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question