Solved

Outlook Authorizing

Posted on 2003-12-11
5
505 Views
Last Modified: 2008-03-10
Hallo Experts

Few days ago I changed web hosting to another company. My domain name is still same as for web page as well as for email pop3 server. Web page is working perfect but I have a problem with incomming emails. I already changed the clients outlook setting with different accounts name and password but I can not authorizing. It always says your account name or password must be wrong. But I'm pretty sure that is not. I can connect to my emails throught http with no problems user name is ok as well as password. I'm using windows 2000 server and clients win 98. What I know for sure that email are created well. I tried outlook on server and it works so that mean problem must by somewhere on in server.
server:
for sharing inter: Sygate home Network
firewall: Zone Alarm

I thing it should be the firewall but I have no idea what can I do.

thanks for all answers...
0
Comment
Question by:Luxana
  • 3
  • 2
5 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 125 total points
ID: 9924720
Have you tried turning off the firewall and checking if your incoming emails come correctly ?

go to outlook. Delete the email account that you have created and create again.

Also make sure from your domain , that the incoming pop3 server name is correct and they donot have any issues with it

Sunray
0
 
LVL 10

Author Comment

by:Luxana
ID: 9925036
hallo sunray_2003

thanks for promt answer:

new info:

now I can connect to web page as well it give me this error:
HTTP Error 403 - Forbidden
Internet Explorer
and email : now I can connect but sometimes I can download just one massage and then it stuck with this error:
An unknown error has occurred. Account: 'account name', Server: 'mail.windsor-ic.com.au', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013B

I havent try swich of the firewall beacuse on some pc the email was workingand on some not. That is very strange ....

thanks for your help
0
 
LVL 10

Author Comment

by:Luxana
ID: 9925094
new info....
and one more thing this is really strange:

I have same clients configuration and on one PC the email is working and on another no, same user name same password.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9925264
Error Number: 0x800C013B  -- I generally see this error message with outlook express.

Just wanted to confirm if you are using outlook or outlook express ?

Sunray
0
 
LVL 10

Author Comment

by:Luxana
ID: 9925758
thanks.....

I've hard time you know some people go to holiday and say nothing then I do not know what is done and what not:)))))))
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Find out how to use dynamic social media in email signatures with this top 10 DOs & DON’Ts.
Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now