Solved

Outlok time out

Posted on 2003-12-12
4
358 Views
Last Modified: 2010-04-08
I have a user connected to the campus mail server using IMAP, with outlook 2002. After having outlook open for a while the connection dies, and the user is unable to send or receive. If I close outlook and open it back again everything works fine.

When outlook is working fine, if you click file, at the bottom above exit it has " Connect to imap.xxxx.com ", this is grayed out.

When outlook is in this hung state, the same "  Connect to imap.xxxx.com ", is not grayed out. When you click on this it does nothing.

I have changed the server timout value to 5 min, but it still has no affect.
0
Comment
Question by:CMILLER
  • 2
  • 2
4 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 9929222
Dear CMILLER,

Has he tried deleting the email account altogether and creating it back .. DId that solve the issue.
Check with the campus mail server people if there are any issues with their imap server..

Also try repairing outlook

***********
Open outlook.
go to help --> detect and repair

***********

or

How do I reinstall and repair Outlook 2002?
http://www.york.ac.uk/services/cserv/help/mail/Outlook/Outlook2002/repair.htm

Thanks,
Sunray
0
 

Author Comment

by:CMILLER
ID: 9929869
I will try a detect and repair.

I just created a new profile for him on his XP computer a month ago,

I was also thinking that there could be a problem
with the server just not sure what it could be
since no one else is having the same problem.

I use imap myself running outlook2000 every couple of days I get a error
but I click ok and everything is fine. I never have to shutdown outlook
and restart it.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 9930064
generally if there is a server problem this can occur.
I used to get this very very rarely but let us see if repairing outlook would solve the issue though I think there could be other solutions than this

Sunray
0
 

Author Comment

by:CMILLER
ID: 10114534
Sorry, it took so long to respond, the user has just gotten back from the christmas break
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now