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tongalite

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Speaker noise when scrolling

Hi folks
=========
Platform:
AMD Athlon xp2200+ 1.80GHz
512MB RAM
winXP Pro
=========
I have this real weird thing going on.
When scrolling in applications I get speaker noise generated. If I scroll ultra slow the noise is low clicks. Fast scrolling actually generates a low hum or tone. If that's not bad enough, when I trail my mousepointer across the screen this also produces noise but of a lower volume. Also using the up/dpwn arrows on keyboard to scroll creates yet more noise... this is different to the mousepointer generated noise being more of a low 'swishing' sound. Can some body please cast some light on what the hell is happening here.... it's really doing my head in! Oh yeah.... I tried a different mouse and keyboard and I still get the noise!

TIA
T.
Avatar of tmj883
tmj883

On board sound ? T
Avatar of tongalite

ASKER

Hi tmj883,

I believe it is... what's the significance of that?
or are you making a pun? ;-))))))

T.
fairly common problem, could be RFI inside the case.
Re-routing the internal cables away from the video card or better, if you can get you hands on some ferrites and try to choke the audio cables

http://www.radioshack.com/product.asp?catalog%5Fname=CTLG&product%5Fid=273-105
is one example, though a simple ring ferrite will do


You wouldn't have sounds set for those actions in the control panel sounds settings?  Just a possiblity.  I have set my computer to make a ticking sound when scrolling ... why I don't know, as a matter of fact I don't like it... I am going to turn it off. bye
Well you may think it is crazy, but part of the problem is your video card.
Try turning the colors down to 16 bit and see if that helps any. Maybe check for updated drivers.

The problem with alot of the cheaper onboard sound systems is they pick up alot of nearby interference that a better sound card doesn't (like SB live for example)
No pun intended, please excuse typing, just a common problem with "onboard" sound, although newer boards are better...and it seems the mfgs are making it standard. I feel that even a low priced SB Live is better in terms of quality. I'm a disbeliever...of onboard sound...for the same reasons stated by chicagoan and rayt333...why drive yourself nuts...an SBLive VE OEM is about US$30 and an SB Audigy is about US$45 OEM...great sound for little money and literally none of these kinds of hassles...as to this immediate problem, updated mainboard drivers, sound drivers and the latest DirectX may help.  T
Avatar of dbrunton
One good reason for a Sound card is that it frees the processor up by about 5-10%.

That's significant.

Hi guys,

Lots of things to ponder... thanks.

OK:

rayt333:
switched colors from 32 bit to 16 bit as suggested - No effect. problem persists:(
-------------------
kabaam:
Your suggestion had already crossed my mind. I checked what you suggest and applying sound to scrolling action is not an option in my list of sounds I can set.(?)
(recall, I get noise just by sending mousepointer across screen too - Now I've dicovered I get low sound when clicking on taskbar icons, e.g - IE6 icon.
-------------------
As to the other suggestions:
chicagoan:
I'm afraid 'RFI' - 'ferrites'  and choking the audio cables are techniques not in my grasp(?)
The only hands on stuff I've performed is installing memory upgrades and a CD burner... I just plugged 'em in and fired up... it worked! I'll check out the URL you left and see if I can get more understanding.

tmj883:

My mobo is a new one. It's a ASrock K7VT2
I agree with you.... I hate the onboard sound setup. I work a lot with music and was used to working via my Creative Soundblaster Live card on my old system. It was far superior to the onboard setup in this new system. I have the SB card... can I just install it in a spare PCI slot and override the onboard sound or do I have to mess about with bios settings which I know nothing about? (I have the original SB disk with software installation exe & drivers.

dbrunton:
Yes.... that is significant... thanks for the info.

Epilog:
problem still here and very active!
Great forum and great folks populating it.....
More head scratching :-)
T.


Yes.  You can go into the BIOS and disable the onboard sound and then plug in and set up any sound card you wish.  Just don't use the PCI slot next to the AGP if the AGP is in use.  These can share the same configs and that could cause problems.
My modem sounds are messed up when the modem is dialing and I am scrolling at the same time.  I don't notice any noise when scrolling unless my modem is dialing.
Try running Windows Update and see if there are updates you can apply.
A Ferrite is a little ring that you put on the cable.  You have probably noticed them before.  Just put it on the cable and wrap it around the ring once or twice.  You never know, it may help.
Also, changing the order of any PCI cards in there may help to alleviate any interference.
A ferrite is a small ring or block of magnetized sintered metal that acts as a choke to dampen interference.
You simply loop the slack of the audio cable through the ring, or clamp the block over the cable.
You may have seen monitor cables with large bulges near the connectors, which are chokes built into the cable.
Are your speakers the kind that plug into the USB port for power?  If so, I would suggest that you are getting a ground loop, which can cause interference like what you are talking about.  Even if they don't plug in to the USB, try a different pair of speakers!

good luck!
I had this problem before and it had nothing to do with the soundcard.  I updated my display drivers and that fixed the scrolling noise problem.  

Read the article in this link for more details.

http://www.zefiro.com/vgakills.txt

zd
Hi zdkev

I updated my display drivers and the problem persists :-(

I guess I'm stuck with it for the time being.
I didn't try a different set of speakers yet. I do have a new pair so I'll plug those in and see what happens.

T.
The only fix may be disabling the onboard sound and installing a better sound card (SB live for example)
Try turning off hardware acceleration for your sound.  Click Start>Run> and type "dxdiag" without the quotes.  Under the sound tab, drag the slider to the left.  See if that helps.
Hi IGneon,

I tried that with no effect :-(

Thanks....

Still no nearer to solving this... onward!

T
make sure that the volume levels on the autdio mixeers are not set tooo high.

as a guideline, first of all turn down the volume controls on the speakers and mixers to zero.
then adjust your software mixers (one that comes in system tray)
wave >> full
volume control >> exactly half the slider

now play a file and adjust your speaker volume knobs for your comforts...

it may also be possile that the sound card is already amplifying the volume levels and which are further amplified by the speakers to cause such effects...make sure you are using line out and not spk out.
aah, and about the noise relating the scroll, it is a driver issue...i remeber that my sound blaster made such noises when i used it on windows nt4.0's older drivers...at the same time i had win98 and there this problem never appeared...
so see if you can get driver updates
Hi kiranghag

I've messed around with all the settings and it makes no difference.
The only problem I have is with the noise I get when dragging the vertical and horizontal scrollbars  in applications. also when skimming the mousepointer across the screen (the latter is not as noisy)

> at the same time i had win98 and there this problem never appeared...
> see if you can get driver updates

driver updates for what?

This scrolling noise and mouse trail noise is really beginning to piss me off!
I might dump this godamm XP pro altogether and install Win98se... Never had any problems with that! It will certainly be on the 2nd backup system I'm getting next week grrrrrrrrr.
Sorry for ranting :)
T.
The problem is not XP.  The problem is either hardware or a setting on your computer.  I don't experience it when scrolling and neither do the others that have posted here.
slink9

Point taken :-)

I don't know how I'm going to close this question.... I'm still no nearer to solving the problem despite all the responses to my post :-(
T.
I agree the problem is not XP, it may be caused because a device is fully supported by XP but not by XP as the OS.
To fully troubleshoot this you need to be able to switch some hardware, namely the video card. I have bought one of the best video cards at the time (ATI brand) to put in a system I was buliding and I spent several days trying to get it to work to it's potential with very poor results. I finally found there was a problem between the video card and the MB chipset (VIA chipset) and I had to get a different video card which solved the problem.
"because a device is fully supported by XP"
should have read
"because a device is NOT fully supported by XP"
Check the XP compatibility of your hardware - http://www.pcpitstop.com/xpready/default.asp
Hi guys,

been away for a while....
The problem is still with me despite all your kind efforts.
In fact I've discovered more irritations. I get a lot of 'static' speaker noise when I burn a CD... real bad noise :-(
OK... here's what I propose to do, I guess it's the crappy on board sound in this system. I have a spare Creative Sound Blaster Live card which I'm going to slot in. I don't know how to disable the onboard sound in the bios... To close this question I will award the points to anybody showing me how to do this. I know I could get the info elsewhere but I want to hand out the points and finalize this Q.
Thanks guys
T
ASKER CERTIFIED SOLUTION
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chicagoan
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Now why the XXXX didn't I think of that? ;-)

Cheers!

T.
I wonder whether this is a dead topic.

I'm here as I have the same problem with a PC I set up for a friend. An old HP Kayak, Pentium II no less. Running Win 98 SE initially with onboard sound then moved to PCI card soundblaster 16 (I think) where it still happens. Old audio switched off in bios, CD aux cable removed (re-arranging deckchairs!) moved SB 16 to diff PCI slot no change.

Grrr! It has a 4Mb AGP video card built in (no actual AGP slot so am reluctant to change it to PCI), I have reduced some video settings with a possible improvement (possibly only imagined). I haven't tried the 'hardware acceleration sound setting' but shall now.

I installed all the windows updates except a few of the more esoteric security patches and it has DX 8.1 on maybe I should go all the way to 9 but something in my head tells me not to on 98SE!

Am a new poster so forgive my meanderings! If there is a definite solution then would be grateful for info if not then I shall update my progress too!

LJ
LemonJelly
Welcome to EE
Your question should be posted in a new question and not in someone else's question. You should post it here:
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To get to understand how the site runs better then you may want to read some of the FAQ's in the help section:
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I don't think there is a definite solution to this one.

In your case I would suspect chicagoan's suggestion of RFI inside the case.
Hi lemonjelly,

For your information, I am stuck with the problem as yet. I haven't got around to installing a SB Live SC and overriding the onboard sound (too busy sorting out a more serious problem on a backup system)

As to this being a dead topic.... ya brought *ME* back to life ;-)
If you have any success with your problem I'd be happy if you would inform me.
Drop me a message here:
<tongalite@supanet.com>
Thanks and good luck
T
Thanks for the welcome and answers, doh for not reading the FAQ's!

dbrunton, I'm not sure I'm gonna go for the rfi suggestion initially as I have a few other options that do not mean I have to spend money and trek over to my nearest radio shack-esque shop. Also there isn't much internal cabling as it was a corporate PC and so is pretty tidy.

I'll change the sound card first, bring it back over to our network and run the updates maybe dx 9 and poss put a PCI graphics card in. Failing all of these then it's rfi!

I've got the motivation as if I get it done in a week he's promised me beer!

Tongalite, thanks for reply, soz for bursting in ya question ;-)
will indeed let you know how we get in, good luck with more pressing prob 2!

Cheers,
LJ
Tongalite,

I have fixed my friends comp, it was indeed the video card, turned off hardware acceleration and the problem stopped. However the speed of refresh was unappetizing; so to further waste time (it seems) I tried the following to no avail:

Direct X 9,
Newer PCI soundcard (relatively tho' not *new*),
Newer drivers,
ISA soundcard,

And finally (drum roll please, no, oh ok then) a PCI graphics card with the onboard one disabled in Win98 (no bios option though).

So thanks to Tongalite for starting this question and luring me here ;¬) and to every other poster too!

LJ
LJ....

Bravo.... thanks for posting back :)

Cheers
T.
Found this discussion when my scrolling / minimizing / mouse moving noise problem got worse after upgrading an old nVidia GeForce 2 to an ATI Radeon 9700 Pro. My system's an Athlon XP 1700 - ePox mobo with Windows XP Home edition. The sound card is a Hercules Fortissimo II. The noise sounded like a static discharge (of course it wasn't - just sounded like it). I run a two monitor system and when I moved a window to the other monitor, the noise was the same, only the pitch changed!

I followed the easiest advice first - and yes, my sound card was located in the 1st PCI slot, next to the AGP. I moved it to the second slot. PROBLEM SOLVED! No sounds, nix, nada. Thanks for the above advice team.

K
Got the same problem with "USB powered" speakers "Normal powered" speakers don't create this effect. From this I can infer that when (In my case) the mouse is moved the disturbance caused some how feeds back into the USB onboard HUB/PORT . Maybe a power problem since the speaker gets it power from the USB port. I changed to powered speakers - Problem gone.

Test the following
- Remove sound scheme, Set to "No Sound" (In the case of interrupt latency)
- Try Powered Speakers (Maybe speakers can't tolerate power variations or signal changes effecting/effected by other cards too close in case).
(PS2 mouse port signals not well insulted from speaker signals, i.e. voltage changes (+5 /-5 ) picked up by sensitive audio card etc.)
- If its a USB powered speaker make sure that a USB port is used that is far away from PS2 port if possible.

Yes . cleaning up the box. Moving cards around and re-routing cables in the box will help.
 


WOW! I finally solved this irritating problem Yippppeeeeee!!!!!!

If anyone is still subscribed to this Q,  It came to me out of the blue while playing my 5 string banjo :) I followed my hunch and it damned well worked!
here's how...
I double clicked the sound icon in the system tray to bring up the volume controls for all the various devices. On the 'mic' control I clicked the advance button to bring up the advanced dialogbox and deselected the 1 20db boost checkbox... problem gone! and damned good riddance too! :-)))))))) I'm like a dog with two tails <G>
( I  haven't yet had my mic plugged in to this new system so how that checkbox became checked in the first place is a mystery.... OK.... I'm outta here
BFN
Tongalite
I had same problem too. I have sound blaster Audigy
I double clicked the sound icon in the system tray to bring up the volume controls for all the various devices
and muted auxilary problem gone.
OK I "HAD" this exact same problem, and know what it is, and how to fix it!

Why this happens:

Video cards refresh the display output at certain Hertz, creating a signal, wires that aren't shielded pick up these signals.
Now some wires/cable that run from your CD-ROM's "Analog Audio (RGGL)" connection to your Sound Card, are not shielded,
and therefore pickup the signals, and transfer them to your Sound Card, thus creating noise, and output to your speakers.

So when the display changes (scrolling, minimising, maximising, even moving the mouse etc...) a signal is transmitted, and
picked up by the unshielded Analog Audio cable, and played through your sound card, and through your speakers.

As some of you have said that muting the Auxilary has fixed the problem, the cable plugged in to the auxilary connector, is
probably not shileded and picks up the signals.


How to fix it:

Simply unplug the wires/cable that connect to your sound card and CD-ROM! (the Analog Audio lead).
tongalite: Said....

"I double clicked the sound icon in the system tray to bring up the volume controls for all the various devices. On the 'mic' control I clicked the advance button to bring up the advanced dialogbox and deselected the 1 20db boost checkbox... problem gone! "

This led me to solve my problem that was not exactly the same. I have a All in Wonder (AIW) Radeon 9800 Pro. It has a built in TV tuner. I have digital cable now so it's useless. Till I upgrade I'll be stuck with it. Anyway, I opened the Sound control by double clicking the Speaker icon on the Taskbar and mutes the Line in, which is how the AIW get's it's audio to the SB card. Sound gone! Problem solved from my end!

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