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Mutiple "contacts" listed in Address Book, how do I delete the empty "contacts"

pibbster
pibbster asked
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Last Modified: 2010-08-05
When I compose an e-mail, I click on Address Book, Show Names From and the drop menu list mutiple "contacts" and only one of them has entries that are valid.  The other selections are emtpy.

How do I delete the other "contacts" in the drop down menu of the Address Book ?

Thanks !
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Top Expert 2004
Commented:
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Commented:
steven - there is no delete button on that screen. i've struggled with this problem as well. i've got 2 additional "contacts" drop menu items that are empty. they're a result of some legacy older versions or file locations / whatnot. i don't have an answer but i do have a workaround that works for me:

you can make something appear here by selecting contacts folder right click properties tab's "show this folder as an outlook address book." you also get to choose a name under which it'll appear - if you name the one you're actually using with something that starts with A (or in my case underscore: _Contacts) it'll appear first on the list that's alphabetized when it appears. and the empty ones will never show up to haunt you again.

on some earlier (2000) version i remember a screen where you could choose the display order of these, but i don't remember ever being able to delete them even if i did some heavy duty registry digging in my attempts to do so.

Author

Commented:
ZDOE,

what you describe is on the money as to what the issue is on hand with me.
Top Expert 2004

Commented:
there is a delete key on the keyboard :-)

Commented:
steven - yes, i've got that key, too - but it doesn't delete these xtra contacts-entries.
Top Expert 2004

Commented:
. How to remove Outlook duplicates, including email, contacts, appointments, and tasks  
If you have just a few duplicates, it may be easiest to manually remove them. For emails, this is no problem but for any other Outlook item it is easiest to view the items in a table view, then select the duplicates, then delete them.

To accomplish this, go to View...By Category (or "By" anything really). This gets the view into a mode you can work with. Click either names or subjects (or any shown field) in the column header (in the gray area) to gather similar items together. You can then delete all the duplicates you find.

[Editor's note: Another shameless self promotion warning]
Sperry Software offers 8 different Outlook duplicate eliminators, including a bundle package comprising all 8 for one price. We are aware of cheaper and sometimes free solutions to resolve duplicates (see the Resources page). However, it is our hope that you will support us by purchasing our products so that we can continue to maintain useful pages like this one.  
source: http://www.sperrysoftware.com/Outlook-Duplicates.asp

Commented:
fyi - we're not talking about contact duplicates here, but duplicated outlook address books named "Contacts," accessible, for example, by clicking "To..." button on a new email.

i'm sure your duplicate entries remover is indeed wonderful, but yes, - i'm using one of the free ones:

http://www.teamscope.com/otherpro/freeutil.asp
Top Expert 2004

Commented:
Oh, I misunderstood.
try searching your drive for *.wab
if multiples are found, rename one to .old
Karen FalandaysTraining Specialist
CERTIFIED EXPERT

Commented:
Hi Pibbster,
Which ver of Outlook are you using? To delete other contact books in the Internet only version (not corporate workstation) first see if the are listed in the folders window of outlook, below the contacts. If so, delete them here. Otherwise, try Tools, address books from the menu

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