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Delayed receipt of new emails on Outlook XP.

ksuchy
ksuchy asked
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Last Modified: 2012-05-04
I am using Outlook XP as a client on a recently upgraded Exchange 2003 server.  I stay active on the network all day.  Email does not pop up automatically (even though Tools/Options/Mail Setup/Send-Receive for online Outlook is scheduled for send/receive every 1 minute) -- instead, I have to "activate" Outlook by either re-starting it or by otherwise engaging it (e.g. opening another email message) for new emails to show up.  New emails will occasionally pop in, but sometimes up to 20 minutes after they were sent (even when these messages were sent by another user on the same Exchange server).  By the way, some users of Outlook 2003 report the same problem on my network.  Any ideas why we're experiencing this delay?  Any cures for it?
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Top Expert 2004

Commented:
In the send/receive dialog box where you select " 1 minute" , on the top do you see your account name listed .Click on that
and press "Edit" on the right.
check "receive all items ". Not sure if this would solve the issue

have you tried creating your exchange server account again going to start --> control panel --> mail

Commented:
do u have norton or any of other virus scanner turned on.
just disable anti virus on the exchange and on client to see if this is causing the problem.

also make sure u are not scanning exchange data on server side.
Commented:
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Commented:
SOLVED!!  Thanks to each of you for your submissions and suggestions.  The answer was Seeimred's comment regarding WinXP personal Internet Firewall being enabled.  I disabled this on my computer and now messages are arriving immediately.  As I look back, I can confirm that this particular Outlook problem started around the same time that I enabled the personal firewall.  

By the way, I initially tried the suggestions by sunray_2003; this did not solve the problem.  Shivsa, we do have Norton Antivirus running both on the client side and on the server side.  However, we've been using Norton for years without seeing this problem -- so I hesitated to blame it on Symantec.  
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