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Outlook as Exchange 5.5 client is slow to start.

Fredericl asked
Last Modified: 2010-08-05
Hi everybody, here is my problem:

OS: Windows NT4
software: Outlook 97 or 2000  ( tried with both)
Outlook is the Exchange 5.5 client.

When I start Outlook on this computer, I see the Outlook welcome screen and it stay there for about 5-7 minutes before opennning normally. Once Outlook is started, it works fine.  I know this problem is computer related because I can open outlook with the same mailbox on another computer and its works fine.

I replaced outlook97 with outlook 2000 but I still have te same speed problem.

Does anybody have any idea how to fix this?

Thank you.

Watch Question

Speed of the 2 systems being compared?
Are you using Outlook to open a mailbox on the server or a PST on a specific system?
What sort of software is installed on the 2 systems, such as Memory scanning utils (active virus scanners, memory managers etc)
and finally is there any other difference between the 2 systems? (RAM, HD space, O/S etc)



I don't think its a speed problem because the system where I have the problem is a P IV 1.6 Ghz with 256 Mb RAM.

There is Norton Antivirus 2002 on the problem system.  There is no memory management software. There is nothing special on this system. It looks more of a comunication problem between Exchange Server and the Client (Outlook).
I typed netstat -an and I see Time_wait connections to the Exchange Server.

Have you tried simple things like switching the network cable and/or port of the switches?
The only time i've had slow outlook problems that had nothing to do with the server, it has always had to do with either the PST being too large and taking the virus scan forever to read before opening, or a bad link between the computer and the server. Sorry I cant be more help then that.

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